The player's verification is delayed for a few weeks. The complaint was rejected as the player stopped responding.
I finished the playthrough and sent in all of my items needed to verify and they have been doing this for 3 and half weeks maybe a month now
Hello Matt,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Brango Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise when did you request for the withdrawal and when did you begin the verification process? Did the casino ever respond to you regarding the verification?
When was the last time the casino responded to you and what was it about?
Looking forward to your answer.
Regards,
Nick