The player's been charged by the casino for unknown reason. The complaint was closed as the player stopped responding.
BoaBoa Casino - The player's been charged by the casino.
Amount: €40
BoaBoa Casino
Safety Index:Very highSafety Index
Casinos with a Very high Safety Index are usually proven by hundreds of thousands of players while having zero or a small number of relevant complaints. We consider playing in casinos with a Very high Safety Index perfectly safe, as they have proven that they treat their players fairly.
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
2 years ago
Public
Public
2 years ago
Translation
Charged for payments never made to the gaming account
Automatic translation:
Public
Public
2 years ago
Hello brunopedron98,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with BoaBoa Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise if your account is already verified and is yes, since when exactly? How many charged did the casino do and in what sum? Can you please forward an evidence of your claim to nikolas.b@casino.guru? When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
