The player experienced an error during withdrawal and his balance was deducted. The complaint was resolved as the player received his money.
BetWarrior Casino - The player experienced an error during withdrawal.
Amount: 80 R$
BetWarrior Casino
Safety Index:Above averageSafety Index
Casinos with an Above average Safety Index usually have a good ratio of their number of visitors to relevant complaints submitted by players. Playing in casinos with an Above average Safety Index is generally safe.
Resolved
Our verdict
Case closed
RESOLVED
Case summary
1 year ago
Public
Public
1 year ago
I have made a withdraw but the casino website got me and error, but the amount was debited from my account, and never sent to my p4f.
Tried e-mail contact, but no sucess
Public
Public
1 year ago
Hello renanslots,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with BetWarrior Casino. Please allow me to ask you a few more question before we would move forward.
Could you please advise when exactly did you request for the withdrawal? Is your account fully verified and if yes, since when? Is the withdrawal visible on your casino account?
Looking forward to your answer.
Regards,
Nick
Public
Public
1 year ago
The withdraw was solicited at 16/11 09:40
No my account isn't fully verified
And No the withdraw isn't visible at my account as i cant even found the historical on the site
Public
Public
1 year ago
Hello renanslots,
What did the casino respond to you when you contacted them with this issue? How was it possible to request a withdrawal without verification? Is there any update since your last post?
