HomeComplaintsBetWarrior Casino - The player experienced an error during withdrawal.

BetWarrior Casino - The player experienced an error during withdrawal.

Amount: 80 R$

BetWarrior Casino
Safety Index:Above average
Submitted: 21 Nov 2022 | Resolved : 06 Dec 2022
Resolved Our verdict

Case closed

RESOLVED

Case summary

1 year ago

The player experienced an error during withdrawal and his balance was deducted. The complaint was resolved as the player received his money.

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2 years ago

I have made a withdraw but the casino website got me and error, but the amount was debited from my account, and never sent to my p4f.


Tried e-mail contact, but no sucess

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2 years ago

Hello renanslots,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with BetWarrior Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise when exactly did you request for the withdrawal? Is your account fully verified and if yes, since when? Is the withdrawal visible on your casino account?

Looking forward to your answer.

Regards,

Nick

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2 years ago

The withdraw was solicited at 16/11 09:40


No my account isn't fully verified


And No the withdraw isn't visible at my account as i cant even found the historical on the site

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1 year ago

Hello renanslots,

What did the casino respond to you when you contacted them with this issue? How was it possible to request a withdrawal without verification? Is there any update since your last post?

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1 year ago

They answered my e-mail and the amount was recharged, everything is ok now!


Thank you Guru!

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1 year ago

Thank you renanslots for letting us know that the issue has been resolved. Please do not hesitate to contact us if you will come across any other trouble again in the future, we will gladly try to help you out.

Regards,

Nick

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