HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All26,228Opened863Unresolved3,604Resolved7,524Rejected14,237
Active filters: Casino:
Clear all filters
Opened Current status

Waiting for a delayed payment

10d 22h 41m 16s

Disputed amount: 280 USD₮

Sportaza Casino - Player’s withdrawal has been delayed.

Sportaza Casino
 Submitted: 11 Apr 2025
Opened Current status

Waiting for a delayed payment

9d 22h 30m 15s

Disputed amount: €4,000

LeoVegas Casino ES - Player claims that payment has been delayed.

LeoVegas Casino ES
 Submitted: 11 Apr 2025
Opened Current status

Waiting for a delayed payment

11d 16h 38m 43s

Disputed amount: €560

TikiTaka Casino - Player believes that their withdrawal has been delayed.

TikiTaka Casino
 Submitted: 10 Apr 2025
Opened Current status

Waiting for a delayed payment

10d 15h 30m 38s

Disputed amount: $1,000

AllySpin Casino - Player’s withdrawal has been delayed.

AllySpin Casino
 Submitted: 10 Apr 2025
Opened Current status

Waiting for a delayed payment

8d 14h 47m 47s

Disputed amount: €275

NolimitWay Casino - Player believes that their withdrawal has been delayed.

NolimitWay Casino
 Submitted: 10 Apr 2025
Opened Current status

Waiting for a delayed payment

13d 14h 4m 33s

Disputed amount: €320

BetAlice Casino - Player’s withdrawal has been delayed.

BetAlice Casino
 Submitted: 10 Apr 2025
Opened Current status

Waiting for a delayed payment

9d 10h 20m 46s

Disputed amount: €50

GemoBet.io Casino - Player believes that their withdrawal has been delayed.

GemoBet.io Casino
 Submitted: 10 Apr 2025
Opened Current status

Waiting for a delayed payment

0d 8h 50m 34s

Disputed amount: £3,000

King's Chip Casino - Player’s withdrawal has been delayed.

King's Chip Casino
 Submitted: 10 Apr 2025
Opened Current status

Waiting for player to reply

6d 6h 34m 28s

Disputed amount: €3,173

Octocasino - Player’s account has been closed after winning.

Octocasino
 Submitted: 10 Apr 2025
Opened Current status

Waiting for Casino Guru to reply

6d 6h 38m 18s

Disputed amount: £3,500

MrPunter Casino - Player's account closure request is ignored.

MrPunter Casino
 Submitted: 10 Apr 2025
Show more complaints (+10)
Showing 1 - 10 of 26,228 complaints
1 2...2,623
Go to pageof 2,623 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
scamalert_1_alt
Casino Guru employees will never ask for your password or other personal information, try to access your casino or bank account, or request payment for our services.
droodle_push_alt
Your brain is playing tricks on you. Play Droodles to take control back! Win $100 in our new competition!
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news