The player from Turkey was frustrated as their verified account had not received a $1000 payment after two weeks. Despite not violating any rules, the live support continued to send generic messages asking for patience. The Complaints Team attempted to gather further information, but the player did not respond to inquiries, resulting in the inability to investigate the issue further. Consequently, the complaint was rejected due to a lack of communication.
The player from Turkey was frustrated as their verified account had not received a $1000 payment after two weeks. Despite not violating any rules, the live support continued to send generic messages asking for patience. The Complaints Team attempted to gather further information, but the player did not respond to inquiries, resulting in the inability to investigate the issue further. Consequently, the complaint was rejected due to a lack of communication.
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