RTbet Casino - Player’s withdrawal has been delayed.

Hi,

Everytime I tried to make withdrawal from this casino they automatically cancel them after a couple days. I have tried bank transfer and Interac transfer but nothing works. Customer support tells me verything is fine but they will not give me my money! Same thing with Supabet (already submitted another complain), I have around 600$ to withdraw with each casino and both won’t let me withdraw and cancel any withdrawal requests. I am being COMPLETELY SCAMMED by these 2 casinos and I have no idea what to do anymore… its been months and I cannot get a hold of my money with either of SUPABET or RT BET. Trying bitcoin withdrawal this time, since bank and interac didn’t work.

Dear Antoine,

Thank you very much for submitting your complaint. We are sorry to hear about the issue with your withdrawal and understand your concern. However, please bear in mind that it’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. This delay may be caused by unfinished KYC verification or a high volume of withdrawal requests.
That’s why we advise players to be patient, cooperate fully with casino, and wait at least 14 days after requesting their withdrawals before submitting a complaint.

If your account has been successfully verified, your game history checked, your withdrawal approved by the casino, and you still haven't received your winnings by 14 days since requesting the withdrawal, we will intervene and do our best to help you.
Thank you in advance for your patience and understanding.

Best regards,
Complaints Resolution Center


PS: Our initial response was generated based on the information you provided when submitting your complaint. If there has been any misunderstanding and the issue is different or more than just a delayed payment, please rest assured—we will review the details thoroughly and get back to you as soon as possible. Thank you for your patience.