Thanks for the explanation.
I believe the 290 transfer refers to money confiscation based on the description of events.
Please note since the rules you supposedly breached are specifically related to your sports-betting activity we might not intervene in this situation. Since we don't have enough insight into this field of online gambling, we wouldn't be able to interpret the casino's justification and judge this case fairly. We don't think that your complaint is unjustified, we just couldn't evaluate the issue properly. We would like to help, but it is impossible for us this time.
Unfortunately, after gathering all the necessary information we are forced to reject this complaint. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.
I apologize for not being able to help and for the disappointing result of your complaint. I'll forward several resources to your registered email that might help you pursue sports-betting-related complaints.
Tomas
Casino.Guru
Thanks for the explanation.
I believe the 290 transfer refers to money confiscation based on the description of events.
Please note since the rules you supposedly breached are specifically related to your sports-betting activity we might not intervene in this situation. Since we don't have enough insight into this field of online gambling, we wouldn't be able to interpret the casino's justification and judge this case fairly. We don't think that your complaint is unjustified, we just couldn't evaluate the issue properly. We would like to help, but it is impossible for us this time.
Unfortunately, after gathering all the necessary information we are forced to reject this complaint. Sorry we were not able to help you with this one, but please, do not hesitate to contact us in the future, if you run into any issues with this or any other casino and we will try our best to help.
I apologize for not being able to help and for the disappointing result of your complaint. I'll forward several resources to your registered email that might help you pursue sports-betting-related complaints.
Tomas
Casino.Guru