Betiton Casino - The player's withdrawal is delayed.

I subscribed, made a deposit and lost. Weeks later they sent me an email with 10 free spins, I won approximately 96,000 and the ordeal began. I wanted to withdraw the money and I have been waiting for 5 months. They have only given me the details of my bank account a million times, I have provided them in all their channels and nothing. I made several complaints, as a result they responded that my withdrawal was approved... And I've been like this for 3 months, they approve it in the money and when the payment term approaches, they cancel it... And so on.

Terrible experience with Betiton.

Do not give away bonuses but you will pay profits.

Hello Pili_ga,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Betiton Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when exactly is the verification process ongoing? Which documents have been already approved and which ones not? When was the last time you speak to the casino and what was it about?

Did you ever deposit into the casino?

Looking forward to your answer.

Regards,

Nick

Dear Pili_ga,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.