The player from the United Kingdom requested two withdrawals of £500 each, one on October 25th and the second on November 1st, but has not received either after three weeks. Despite multiple contacts with the casino, there are ongoing delays with new excuses each time.
Betfoxx Casino - Player’s withdrawals are delayed.
Amount: £500
Betfoxx Casino
Safety Index:Very lowSafety Index
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Case opened
Current status
Waiting for Casino Guru to reply
5d 17h 3m 13s
Case summary
yesterday
Public
Public
2 days ago
I requested two separate withdrawals both for £500 each. The first one was on the 25th October and the second was on the 1st November 2024. I have not received either of them despite contacting betfoxx several times. Each time I contact them there seems to be another excuse in order to delay payment.
Public
Public
yesterday
Hello Anonymousey,
Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Betfoxx Casino. Please allow me to ask you a few more question before we would move forward.
- Could you please advise if your account is already verified and if yes, since when exactly?
- Did you accumulate your winnings with real money or did you use a bonus?
- When was the last time you spoke to the casino and what was it about?
Looking forward to your answer.
Regards,
Nick
Casino Guru is examining the case
