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Betano Casino CA Review

Casino closed

Betano Casino CA has been closed and no longer operates.

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Kaizen Gaming International Ltd.
2023
> $100,000,000
OverviewUser reviews50Safety Index explainedDiscussion1

Casino closed

Betano Casino CA has been closed and no longer operates.

Browse recommended casinos
Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).
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Betano Casino CA Review

In this review, Betano Casino CA has undergone a detailed examination of its strengths and weaknesses by our team of independent casino reviewers using our casino review methodology. By looking into the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other various essential elements, our review team has identified the safety and fairness of the casino, evaluating whether it falls into the category of being safe and legit or damaging for players.

Based on their findings, we have calculated the casino's Safety Index, which is our score describing the safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Betano Casino CA has a High Safety Index of 8.6, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Read our Betano Casino CA review to discover more about this casino and decide whether it is a suitable option for you.

Is Betano Casino CA fair and safe? Safety Index explained

We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.

In our review of Betano Casino CA, we meticulously evaluated and analyzed the Terms and Conditions of Betano Casino CA. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, as we discovered some serious issues with fairness of this casino's T&Cs, we advise seeking a casino with fairer T&Cs or at least approaching this casino with caution.

Considering our estimates and the factual data we have collected, Betano Casino CA appears to be a very large online casino. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.

To our knowledge, Betano Casino CA is absent from any significant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.

All of that, together with other factors considered in our review, has resulted in Betano Casino CA having a Safety Index of 8.6, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.

T&Cs of Betano Casino CA evaluated

When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.

We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Betano Casino CA to be unfair.

Note: You can find our specific findings from the T&Cs evaluation here.

Betano Casino CA player complaints

Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.

We currently have 7 complaints about this casino in our database. Because of these complaints, we've given this casino 1,134 black points in total. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Betano Casino CA user reviews and feedback

On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.

Based on the 50 user reviews of Betano Casino CA in our database, it has a Great User feedback score. You can find the reviews in the User reviews part of this page.

Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.

Company information and licenses of Betano Casino CA

Betano Casino CA is in the ownership of Kaizen Gaming International Limited and has an annual revenue estimate greater than $100,000,000. Based on the revenues, we consider it to be a very large online casino.

Betano Casino CA holds a gambling license in Malta issued by Malta Gaming Authority.

Withdrawal limits, win limits, and payment method options

Betano Casino CA supports 5 payment methods. This includes: VISA, Mastercard, Interac, eCashout, Interac e-Transfer.

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
Unlimited No win limit
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. Languages and customer support options available at Betano Casino CA are displayed in the table below.

Language Website Customer support Live chat
English Yes Yes No

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Betano Casino CA, withdrawals, and other potential areas of concern. According to our tests and collected information, Betano Casino CA has an average customer support.

Betano Casino CA casino games and slots

Betano Casino CA gives players an option to play these types of games: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, eSports betting, Virtual sports, Other games, Crash games.

The casino's game library includes titles from 20 providers. This includes Playtech, Play'n GO, Pragmatic Play, Quickspin, Ash Gaming, Relax Gaming, Betgames, Kalamba Games, Armadillo Studios, Origins (playtech), Vikings (playtech), Lady Luck Games, Spearhead Studios, Reel Kingdom, Max Win Gaming, SlotMatrix, Rarestone gaming, Wild Streak Gaming, Peter & Sons, AvatarUX.

Bonuses and codes offered by Betano Casino CA

Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. Our database presently holds 1 bonus from Betano Casino CA, which is listed in the 'Bonuses' section of this review.

Note: For more information about this casino's offers, check out our separate page dedicated to Betano Casino CA bonuses.

Games

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
No keno
Scratch cards
eSports betting
Crash games

Language options

English website
English customer support
No live chat

Game providers

  • Pragmatic Play
  • Playtech
  • Quickspin
  • Play'n GO
  • Ash Gaming
  • Relax Gaming
  • Betgames
  • Vikings (playtech)

Positives

  • Mobile casino application for Android
  • Good selection of games
  • Various responsible gaming options available
  • Nice website

Negatives

  • Live chat support is not available

Interesting facts

  • Accepts only players from Canada
Author & Guarantor: Ayberk Ayan Last updated: 29 Jul 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Betano Casino CA bonuses

Browse all bonuses offered by Betano Casino CA, including their no deposit bonus offers and first deposit welcome bonuses.

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User reviews (50)

User reviews of Betano Casino CA

This is a place to share experience with Betano Casino CA. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Great

Rated by 50 users

Very positivePositiveNeutralNegativeVery negative

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Write a review

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• 1 month ago
A great and above all fun casino full of fun games and surprises, lots of slot machines, everything works as it should and without problems, registration is fast, clear and bonuses also work as they should without problems

• 1 month ago
I liked the casino from Betano, but unfortunatelly the bonus offers are not so attractive. My experience with their withdrawals has been great so far, always received my winnings, and the platform is well done, pretty and it just workds properly. I'd improve the bonuses offers.
• 1 month ago
Casino very effective in solving problems and easy to use.
Varied and attractive games, sometimes with good rewards. Very positive in my opinion.
  • Very fast, safe and easy withdrawals.
  • Varied slots and good games
• 2 months ago
It's all good, there should just be more promotions and more game providers
  • Fast withdrawal
  • Few promotions
• 3 months ago
Terrible casino, I have been unable to pass the verification process for more than 14 days and all my documentation is correct, I have sent it more than 49 times
  • Terrible verification process
  • They don't give seriousness
  • They do not comply with their policies
  • Long waiting times
• 3 months ago
I had some troubles with Betano in the past. It has been a year since I last played there. Today I entered and I got the same problems. They don't have fast withdraws and their support doesn't help me.
  • Slow interface
  • Slow withdraws
  • Support isn't helpful
• 4 months ago
Great selection of games from many providers, fast verification
unfortunately at this Casino you can only deposit and spin for days, no possibilities to boost your balance.
  • Great selection
  • of games
  • RTP is about 10%
• 4 months ago
In Betano, they ban the one they choose at random. They blocked my account because I joked with the roulette girl that if I came up red one more time I would cry. They blocked me, then I talked to their psychologist, who questioned me about my income, my life, my relationships with other people, personal things, probably half an hour. It was actually quite humiliating. Finally they told me they would unlock my account, it was a "misunderstanding" but they didn't. It was "for my own good"... The whole thing is that there are not many Bulgarians there, and because the roulette girl was genuinely amused by our conversation, some complex person decided to block me. Because he's jealous or I don't know, because he's a complex person, that's why... They do whatever they want...
• 5 months ago
For me, Betano is definitely number 1 among online casinos🥇💵👍🏆
  • Quick selection
  • Top games
  • Wheel of Fortune
  • Lots of bonuses
  • The best promotion
• 6 months ago
Very reliable casino. They have a lot of games and their design is very beautiful. Fast payment, I received it in minutes.
• 7 months ago
Talking about Betano is a pleasure.
Casino that always paid quickly, always solved any problem I had and beyond, Casino that paid me 10, 20, 25 thousand in minutes.

Of course, you never just win, and when we lose we shouldn't blame the casino, come back another time and Betano will pay.

The only complaint is the sports cash out, which only increases in the final minutes, and there is a competitor that offers more security today in this aspect. But it's not something that will make me abandon the platform.
  • Bonuses with low or almost no requirements
  • Super fast withdrawals
  • Friendly support
  • Sports betting with a large market
  • Advance payment of 2 goals +
  • Great app
  • Lacks 24/7 support
  • Unstable and insecure cash out
• 8 months ago
Great best casino in Brazil always pays right and easy to use platform
  • Great
• 8 months ago
Not bad, not perfect. I liked betano, but they didn't have enough games from EGT, which are the popular games in Bulgaria
  • epay accepted
  • 1 day verification
  • not all EGT games available.
• 9 months ago
Made 7 deposits within 3 days and got 4 free spins at Big Bass. Maximum win 22 euros on 1 euro stake. That says a lot. I don't think there's a worse casino so far, except maybe Tipico.
Small update, further deposits made and no free spins on Big Bass. Limit of 1000 reached within 5 days, and 5 free spins. This makes betano the worst casino on the market in my opinion
  • Fast payout
  • Nice overview
  • Poor payout ratio
  • Low RTP
• 9 months ago
Excellent, I play there a lot. I like the way to withdraw via pix, it's fast and safe.
  • Good games, I like the payment method with PIX, fast and secure
  • Nothing to complain
• 10 months ago
Betano is a daily visit for me. They are one of the few that offers a daily free-to-play that can net you free spins, sports bets, or golden chips to use on live casino games. Their interface is about as good as any other, their promotions are fair with a standard (note: not insane) playthrough. Customer service is pretty good when you do have to talk to them. They use actual agents, and not chatbots or ChatGPT.

Depositing and withdrawals are like any other, fast, and easy. Even larger withdrawals are usually handled same day. They have an excellent roster of providers available to to them.
  • Wide variety of games
  • Fast/easy deposits and withdrawals
  • Daily free-to-play promotions
  • None
• 10 months ago
Quite good . It's nice to be able to win some free spins every day. Good selection of games even for a minimal amount.
  • Quick deposit
  • Quick selection
  • Nice daily bonus
• 11 months ago
For sports it's fine, but I used to play more casinos, they no longer updated the machines, they added rollover to the free spins, even those who got it by playing the missions, they pass. Furthermore, Betano gives personalized bonuses, they only give them to those who lose money, I lost a lot, about two million in sports and just then I received promotions, after and before that nothing, truly as a customer I feel that Betano is not even there , other betting houses give better treatment.
  • ultra fast payment
  • good cash put
  • links to share sports bets
  • Trash casino promos
  • outdated machines
  • Only personalized promos for people who lose money
• 1 year ago
I've been playing at this casino for about 3 months and my experience has been very pleasant so far. I use PIX and everything is going well with deposits and withdrawals. When I complete one year I will come back here and review this comment.
• 1 year ago
Even logging into this casino is weird on a computer, and most of them won't even pass verification. The selection of games is large, but the intuitive control of the pages is lacking. Deposits are sometimes a problem, but withdrawals are very fast in the order of hours.
  • Quick withdrawals
  • Amount of title
  • Non-intuitiveness
  • Problem logging in through verification
• 1 year ago
Great casino/sports betting house, with attractive bonus that can be withdrawn when meeting the requirements.
With fast deposits and withdrawals. Smooth verification process too.
• 1 year ago
Cool websites, hard working and helpful customer support (depends on who you deal with). The selection of games has been expanding rapidly recently. Quite a nice offer of free spins with normal conditions.
I appreciate the wide selection of deposit and withdrawal options. Payment to the card takes a few minutes, to the bank account usually within 24 hours.
I have to highlight their individual loyalty program. The rewards are not that frequent, but they are very generous.

EDIT: arrogant behavior of online support, payout to payment card takes days, not minutes (as before). Vegas missions are getting very disadvantageous
  • Selection of games and their expansion
  • Individual loyalty program
  • Special tournament system
• 1 year ago
Nice Czech casino. Bonuses for new players are nice, but the game you play them on is pretty terrible. Otherwise I can't complain.
  • Speed
  • Support
  • Locking bonus for boring and old game
• 1 year ago
In my opinion, one of the best casinos in the Czech Republic. They keep adding news and fast withdrawals every morning.
  • Clarity
  • Withdrawals
  • Bonuses
• 1 year ago
Betano is a casino that falls squarely in the middle for me. There are some things I appreciate, and others that left me disappointed.

On the positive side, their sports betting options are extensive, covering a wide range of events. The user interface is relatively intuitive, making it easy to navigate and place bets. I've also had decent interactions with their customer support when I had inquiries.

However, I found the casino games selection somewhat lacking in variety compared to other platforms. Also, the withdrawal process, at times, took longer than I'd prefer. While their promotions are decent, they aren't particularly remarkable either.

In essence, Betano offers a middling gambling experience. It's not terrible, but it's not exceptional either. Depending on your priorities, it might be worth checking out, but it's not my top choice in the world of online betting.




• 1 year ago
I had a right nightmare at Betano Casino. The site was buggy as hell. I couldn't get any help from the support team either. Save yourself the hassle and give this one a swerve.
• 1 year ago
  • Good smooth interface
  • Nightmare when you want to withdraw a bit higher amount
  • Documents are being rejected, no explanation provided.
  • Customer support is terrible - robots. They repeat the same thing over and over
• 1 year ago
In my opinion it is the best so far. I've been using it for almost a year and my only problem was with regard to an inconsistency in the data that Google filled in and I didn't notice, but the support corrected it in less than 3 days. The only bookmaker where you can make immediate withdrawals and deposits without rollover, in addition to the free bonuses that are great. I like very much
  • Deposit and withdrawals
  • Customer support
  • Bonuses
  • weekly missions
  • Few betting lines
• 1 year ago
Terrible I can't withdraw the amount I won
• 2 years ago
correct in every 1 respect, fast payment, clear rules, good profits,
Safety Index explained

Safety Index of Betano Casino CA explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Betano Casino CA. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Very big casino, based on our research and estimates
We consider the casino's T&Cs to be unfair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a positive impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

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Important

Important: Casino may confiscate money from dormant accounts This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).

Unfair terms and conditions

  • This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).
  • This casino forbids certain betting patterns or strategies when playing with bonus funds, but we have not witnessed this rule being used against players yet.

Complaints about Betano Casino CA and related casinos (38)

38All0Opened7Not solved4Solved27Rejected

Complaints directly about Betano Casino CA

Show more complaints (+10)
Discussion

Betano Casino CA Discussion

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Payment methods

Betano Casino CA payment methods

MastercardVISAInteraceCashoutInterac e-Transfer
Currencies
CAD
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