This review examines ZetCasino, using our casino review methodology to determine its advantages and disadvantages by our independent team of expert casino reviewers. By evaluating the casino's licenses, Terms and Conditions, up-to-date player complaints, limits, customer support, and other key elements, our review team has classified the level of safety and fairness of the casino, categorizing it as either legit and safe, a possible scam, or falling in between.
The casino's Safety Index, a score indicating the safety and fairness of online casinos, has been determined through our analysis of these findings. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. ZetCasino has a Very high Safety Index of 9.2, which makes it one of the safest and fairest online casinos on the internet, according to our methodology. Keep reading our ZetCasino review to learn more about this casino and decide whether it is a good choice for you.
Fairness and safety of ZetCasino
To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.
In our ZetCasino review, we extensively examined and analyzed the Terms and Conditions of ZetCasino. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.
According to our approximate calculation or collected information, ZetCasino is a very large online casino. In proportion to its size, it has received complaints with a very low total value of disputed winnings (or it doesn't have any complaints whatsoever). We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
We did not find ZetCasino on any relevant casino blacklists. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.
All of that, together with other factors considered in our review, has resulted in ZetCasino having a Safety Index of 9.2, which is a Very high value. The majority of players who are searching for an online casino that creates a fair environment for their customers will consider this casino an impeccable choice.
Note: According to our records, ZetCasino is related to 33 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of ZetCasino.
ZetCasino T&Cs
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.
We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of ZetCasino to be mostly fair.
Note: For further detail on our findings regarding the T&Cs review click here.
Player complaints related to ZetCasino
Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.
We currently have 0 complaints directly about this casino in our database, as well as 5 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,440 black points in total, out of which 1,440 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
User feedback and assessment of ZetCasino
Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.
ZetCasino has a Mixed User feedback score based on the 42 user reviews in our database. The reviews submitted by users are available in the 'User reviews' segment of this page.
Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.
ZetCasino company information and licenses
ZetCasino belongs to Estolio Limited and has estimated yearly revenues over $20,000,000. This establishes it as a medium-sized online casino within the bounds of our categorization.
ZetCasino is licensed by regulatory authorities in Estonia.
About payment methods and win and withdrawal limits
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
EUR 500 per day
No win limit
EUR 10,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The table below contains information about the languages at ZetCasino.
Language
Website
Customer support
Live chat
Estonian
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. Since customer support can assist you with problems related to registration process at ZetCasino, account problems, withdrawals, or other issues, it holds significant value for us. Based on the test we have conducted, we have rated the customer support of ZetCasino as slow or bad.
ZetCasino slots and casino games
You can play these types of games at ZetCasino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Titles supplied by 21 casino game providers are available. This includes Nolimit City, Playtech, Apricot (Microgaming), Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Thunderkick, Big Time Gaming, Playson, ELK Studios, Push Gaming, Wazdan, Spinomenal, Tom Horn, Iron Dog Studio, Relax Gaming, Gameburger Studios, Kalamba Games, Skywind Group, Apollo Games.
ZetCasino bonus offers and codes
Online casinos provide incentives in the form of bonuses to encourage both new and current players to register an account and keep playing. No deposit bonuses and deposit bonuses are the most common categories. While deposit bonuses are only given out once a player makes a deposit, no deposit bonuses or free spins are given to players without requiring them to do so. Nevertheless, other bonus codes, welcome sign-up bonuses, and loyalty programs are also among the promotions offered by casinos.
Currently, our database does not contain any bonus offers from ZetCasino, unfortunately.
Please note that some deals could only be available to players from particular regions. To learn more and see which bonuses are available to you, take a look at the 'Bonuses' part of this review.
Browse all bonuses offered by ZetCasino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
User reviews
(42)
User reviews of ZetCasino
This is a place to share experience with ZetCasino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
** update ** I did receive my funds after about 2 weeks. I have also played there again. I believe they could do a lot to improve their communication. It was super stressful for me. I did get my funds. So all is well. ****
Playing at the casino was fine.. after winning about $1300 I lost about $500 so I requested a withdrawal on Monday for $750. And it's now Saturday and nothing. I know this doesn't seem like a long time, but it's overdue! We have to follow all their T&C as players, most casinos are ruthless for this. They state 3 business days, that's what it should be. Backlog, not my problem. There is no issue with the payment provider, it's bitcoin. There is absolutely no doubt in my mind they are holding on to the funds for whatever reason. Hoping you'll just cash it back in. It's not good. I'm a new player, I tried this site because of the good safety review here, but this is terrible. Customer support is basically AI repeating the same thing. Email support is similar.
Payment is fast and easy......
The withdrawal is being intentionally delayed
Live Chat is AI say the same thing over and overagain
I registered there yesterday with a 15 euro deposit but unfortunately the RTP wasn't that good. Today I deposited another 30 euros and since I'm a passionate Pragmatics player I wanted to play my games but couldn't get in as soon as I clicked on a game everything was black. I contacted support of course they said check cookies etc etc etc etc but the error wasn't my fault. Since then I played in a different casino and was able to play the Pragmatics games without any problems and the 30 euros were gone in an instant and they weren't really games that I liked but I had no choice as there was no solution. For me the casino is finished, even the 15 euro bonus money was gone in a flash. If you managed a scatter it was so minimal that you felt sick. I can only advise not to play there, well it's all very suspect somehow.
Ich hatte mich dort gestern angemeldet mit 15 Euro einzahlung aber leider RTP nicht so gut heute habe ich noch mal 30 € eingezahlt und da ich eine leidenschaftliche Pragmatik spielerin bin wollte ich meine spiele, Spielen aber kam nicht rein sobald ich ein Spiel angeklickt hatte War alles schwarz hab den Support angeschrieben natürlich sagen sie cookies Checken Etc Etc et etc aber der Fehler liegt nicht an mir Da ich danach in einem anderen casino gespielt hab und die spiele von pragmatik Problemlos spielen Konnte und die 30 EUR waren auch im Nu weg und es war nicht wirklich spiele die ich mochte hatte aber keine Wahl da es keine Lösung gab,für mich ist das Casino Erledigt, selbst die fünfzehn euro bonus geld waren ratsfatz weg, hat man einen Scatter geschafft war er so minimal das einem schlecht wurde noch mal kann nur Raten dort nicht zu spielen, nA irgendwie alles sehr suspekt
Registered there in 2020, zetcasino has really gone through a number of operators. Since switching to the new operator Novaforge, I unfortunately lost my VIP Tier 3 after a payout of €400. After that, I wasn't really interested in continuing to play there because it felt like they were simply taking away what I had worked for.
Nevertheless, the RTP is really fair, often winnings of 500-1000x are achieved, a lot of really a lot of providers of slots, also own exclusive slots or live tables (Pragmatic Blackjack)
Live chat is always super friendly, very fast and helpful.
Unfortunately, there aren't as many bonus promotions as there used to be.
2020 dort registriert hat zetcasino wirklich einige Betreiber durch, seit den Wechsel zum neuen Betreiber Novaforge, habe ich leider nach einer Auszahlung von 400€ mein VIP Tier 3 verloren, danach nicht mehr wirklich das große Interesse gehabt dort weiter zu spielen weil es sich angefühlt hat als würden sie ein das wofür man gearbeitet hat einfach wieder weg nehmen.
Nichts desto trotz ist die RTP wirklich fair, des öfteren gewinne in 500-1000x erreicht, sehr viele also wirklich sehr viele Anbieter von Slots, auch eigene exklusive Slots oder Livetische ( Pragmatic Blackjack )
Livechat ist immer super freundlich, sehr schnell und auch hilfsbereit.
Leider gibt es nicht mehr so viele Boniaktionen wie früher.
I'm here to tell you about my disappointment with Zetcasino! Zetcasino! After 7 days I contacted them again and asked for a refund. I spent 200.00 Reais on the casino. And I'm closing my account! For those who came to know more about the casino, DEPOSIT is instant, but WITHDRAWAL takes a long time. SUPPORT ONLY ASKS FOR PATIENCE
Venho aqui para falar de minha decepção com o cassino! Zetcasino! Depois de 7 Dias entrei novamente em contato Pedi a devolução gastei no Casino mesmo valor de 200.00 Reais. E estou encerrando minha conta no mesmo! Para quem veio saber mais sobre o cassino O DEPÓSITO e instantâneo porém O SAQUE é Muito demorado. SUPORTE SO PEDE PACIÊNCIA
Nice games, a clear website, and a support team are great. When I had some questions they were helpful, answering was fast and problems were solved. I highly recommend that casino!
I’ve been scammed by online casinos before and lost a lot, so I’m super careful now. I’ve been trying out ZetCasino for a few months, and so far, no issues. They’re quick to respond, and payouts are fast. So far, so good – hope it stays that way!
Move on folks! If you happen to win decently, your withdrawal will NOT occur in the time lines given. Email them and they say it’s because there’s a plethora of withdrawals happening, so be patient. In 2024, no excuse for delays in withdrawals, especially with e-transfer. It all boils down to the withdrawal. If there’s complaints against a casino for this issue, don’t play theee. Besides they don't have lots of games and support is sometimes slow. Also, with all the negative reviews, how does this casino have a very high safety rating? Mind blowing.
Deposits work of course
Withdrawals take forever!
No response or generated response because keywords
Scam !! Support don't want to accept your documents! You will end by spend it all just to accept the fact they will never let you cash out your wining! NEVER PLAY AGAIN IN YOUR SCAMING CASINO SITE ! After a mouth never be able to withdraw my money!
Have a great experience with the games in general
Great odds win /lose
Impossible to withdraw
Make excuses to not accept your documents to be able to withdraw your money
I've had an incredibly frustrating experience with Zet Casino. First off, their VIP levels are a complete joke. You can climb up quickly, but just as fast, they drop you down with no clear explanation or communication. It's misleading and frustrating.
The worst part? Getting your money out is nearly impossible. My withdrawal requests were delayed or ignored, holding my winnings hostage. It feels like they count on players getting bored and gambling away their winnings instead of being able to withdraw them.
Additionally, the foreign payment processors they use charged me more than the agreed currency amount, leading to unexpected losses. Even worse, two days after making a deposit, Zet Casino attempted to create new unauthorized charges on my account.
When I reached out to their chat support, it was utterly unhelpful. They couldn't resolve anything, leaving me feeling completely helpless.
Important Note: Zet Casino is licensed by the government of Curacao, which is known for having a less stringent regulatory framework compared to other jurisdictions like Malta or the UK. This means that getting a resolution through their licensing authority might be difficult. However, you can still report them to Curacao eGaming, though the chances of success are uncertain.
If you’ve had similar issues, I suggest also reporting them to consumer protection websites like AskGamblers or ThePogg, which sometimes help mediate disputes. Additionally, if you notice unauthorized charges, consider contacting your bank or payment provider to dispute those transactions.
Stay far away from Zet Casino if you value your time, money, and peace of mind.
Beware of Zet Casino - VIP Levels Are a Joke, Winnings Held Hostage
Terrible customer service. The return rate in the long term is about 30%. A very arrogant VIP section. Apparently, the machine answers the questions because the answers are always the same. Bonuses cannot be recycled. Nobody should play there.
Surkea Asiakaspalvelu. Palautusprosentti pitkällä ajanjaksolla noin 30%. Hyvin ylimielinen Vip osasto. Ilmeisesti automaatti vastaa kysymyksiin koska aina samat vastaukset. Bonukset mahdottomia kierrättää. Kenenkään ei pidä pelata tuolla.
Deposits work
Talletukset toimii
The games are arranged in such a way that you never win anything.
Pelit säädetty siten että koskaan ei voita mitään.
Don't even think about playing in this casino. Steal the money you earn. They cancel your withdrawal and then do not allow you to enter the casino, alleging illegality.
No se os ocurra jugar en este casino. Roba el dinero que ganas. Te cancelan el retiro y luego no te permiten entrar al casino alegando ilegalidad.
Very bad casino. I was unable to withdraw my winnings because I had to withdraw in bitcoins even though I had deposited with a credit card. The casino dragged this out so that I could replay my winnings. Casino to avoid. I don't understand the good rating given and which misleads players
Très mauvais casino. Je n'ai pas pu retirer mes gains car il fallait que je retire en bitcoins alors que j'avais déposé avec une carte de crédit. Le casino a fait traîner cette affaire afin que je rejoue mes gains. Casino à éviter. Je ne comprends pas la bonne note attribuée et qui induit les joueurs en erreur
If youre intending to play and get your money within 48 hours move on. Even if its crypto they can take the entire week even to send just 50Eur. The support is useless too. They obviously do it for some reason but the withdrawals here extreemly long which is why I question the rating given by casino guru because this is the worst kind of casino for any player. One that drags out payments. Deep regret. Stay away unless you want to wait lightyears for your money
Neat sportsbook
Withdrawals extremely long
Live chat give pre prep redundant answers and dont really help
signed up deposited $300 managed to print up to $22,000 AUD So far I have cashed out 6x$750 and they make the payment each day so far it really has been perfect games great a lot of games no issues honestly perfect.
After a problem that occured about one 60$ withdrawal, they didn't manage to give me a proper answer since it was a matter that happened from their side about a x1 rollover. Finally they send me the money through iban but i was charged the money transfer. Very unprofessional site
I made my first deposit with instant-pay. Deposited €100, money was deducted directly from the account. Unfortunately not credited at ZetCasino. Support couldn't help at all and asked for proof of my account. This was presented and the casino understood that the payment had been debited from my account. However, nothing happened after that. I then asked the casino to cancel my payment, the request was denied.
3 days later I logged into the casino and saw that the deposit was finally booked in the casino. I then wanted to withdraw the money directly. Unfortunately it didn't work because the casino had given me 50 bonus spins worth €0.10. 1x wager was on my deposit.
I went to my favorite games and of course I only received dead spins. 100€ sucked, I'm angry, 0 fun with it and a support that I wouldn't wish on anyone.
Katastrophe!
Meine erste Einzahlung führte ich mit instant-pay durch. 100€ eingezahlt, Geld wurde direkt vom Konto abgebucht. Leider aber nicht im ZetCasino gutgeschrieben. Support konnte absolut nicht helfen und forderte den Nachweis meines Kontos ein. Dieser wurde vorgelegt und das Casino hatte Einsicht, dass die Zahlung von meinem Konto abgebucht wurde. Jedoch geschah darauf gar nichts. Ich bat das Casino darauf meine Zahlung zu stornieren, die Forderung wurde abgelehnt.
3 Tage später loggte ich mich in das Casino ein und sah das der Deposit doch endlich auch im Casino verbucht wurde. Darauf wollte ich das Geld direkt wieder abbuchen. Ging leider nicht, da mir das Casino 50 Bonus Spins mit 0,10€ wert geschenkt hatte. 1x Wager war auf meiner Einzahlung.
Ich ging zu meinem Lieblingsspiele und erhielt natürlich nur Deadspins. 100€ am Arsch, ich bin verärgert, 0 Spaß dabei und ein Support den ich niemand wünsche.
Hello, this casino is the only one where I deposited via Mastercard. After several deposits, I never returned to deposit, however, tonight, my card was cloned !! this casino, DOES NOT use security, like, message sms for confirmation, nothing, they are deposited immediately, therefore, any casino employee can easily withdraw from my casino account, without problems, NEVER deposit with cards !!!
Ciao,questo casinò è l'unico ,dove ho depositato tramite Mastercard.Dopo vari depositi,non sono più ritornato a depositare,però,questa notte,la mia carta è stata clonata!!questo casinò,NON usa la sicurezza ,tipo,messaggio sms x comferma ,niente,vengono subito depositati,quindi,qualsiasi adetto del casinò,può tranquillamente prelevare dal mio conto casino,senza problemi,,MAI depositare con le carte !!!
I cannot recommend the casino. Withdrawals take a long time. For me it was 5 days or more each time. But it was paid. The cashback on Monday, which can only be requested on Monday in the chat, will not be activated if you have pending withdrawals. A bad joke when withdrawals take 5 days. With this approach, I cannot currently recommend the casino!
The question here is, how do you get such a very good rating of this casino? The bonus that was advised was not given, despite a request from support. Then I played Midas with 0.10 Einsert, it took me 465 revs to get a free spin! But not enough, after that I had to spin 654 times just to get one free spin, unfortunately not even then because I didn't have enough money. At least this slot is manipulated, I know this one very well! I advise everyone not to play here, the slots bring absolutely nothing!
Frage hier ist, wie kommt man auf solche sehr gute Bewertung dieses Casinos ? Der Bonus der avbsiert wurde, wurde nichtr gegeben, trogtzt Aufforderung im Support. Dann habe ich Midas gespeilt mit 0,10 EDinsatz, ich ahbe 465 Umdrehungen gebraucht, um eine Freirunde zu bekommen! Aber noch nicht genug, danach musste ich 654 mal Umdrehungen machen, um nur ein Freispiel zu8 bekommen, leider auch da noch nicht, weil das Geld nicht reichte. Dieser Slot zumindestens ist manipuliert, ich kenne diesen bestens! ich rate jedem, hie rnichtb zu speieln, die Slots bringen absolut nichts!
Game offer good
Spieleangebot gut
Games are rigged!
Sppiele sind manipuliert!
Bonus that is guaranteed when opening the casino is not given, nor does the support help!
Bonus der beim Aufschlagen des Casinos zugesichert wird, wird nicht gegben, auch der Support hilft nicht!
I made 3 withdrawals almost a month ago, initially everything looked very promising, the machines continued to run very well and I was too greedy otherwise there would have been more withdrawals.. the verification process was very quick and hassle-free. Yesterday I wrote to [email protected] again to see what my payouts are like The answer was that the payments have already been transferred and must be in my account. I checked again today and didn't get anything. so I write to support again and request screenshots of the transfers. strangely enough, the payouts are still in progress blah blah
WELL MEANT ADVICE TO EVERYONE! PLAY WONADERS
ich habe vor fast einem Monat 3 Auszahlungen getätigt, anfangs sah alles sehr vielversprechend aus, die Maschinen liefen weiterhin sehr gut und ich war zu gierig sonst hätte es weiter Auszahlungen gegeben.. der Vertifizierungsprozess ist sehr schnell und problemlos abgelaufen. gestern hatte ich mal wieder [email protected] angeschrieben wie es denn mit meinen Auszahlungen aussieht Antwort war, dass die Zahlungen bereits überwiesen wurden und die auf meinem Konto sein müssen. heute habe ich nochmal nachgeschaut und habe nichts erhalten. also schreibe ich den support nochmals an und fordere screenshots von den Überweisungen an. komischer weise kommt nun, dass die Auszahlungen noch in Bearbeitung sind blabla
GUT GEMEINTER RAT AN ALLE! SPIELT WONADERS
support replies quickly
support antwortet schnell
support answers quickly but is completely useless
support antwortet zwar schnell aber ist komplett nutzlos
if payments are made at all, it takes at least one to two months
wenn überhaupt Auszahlungen getätigt werden dauert es min einen bis zwei Monate
Actually a very nice casino, but if you get warnings from your bank when making deposits here, then that gives me something to think about and I prefer to close my account.
Eigentlich ein sehr schönes Casino, allerdings wenn man von seiner Bank Warnungen erhält bei Einzahlungen hier, dann gibt mir das doch zu Denken und ich schließe lieber mein Konto.
Nice casino with lots of slots
Schönes Casino mit vielen Slots
Very fast loading times
Sehr schnelle Ladezeiten
received 2 x warnings from my bank due to dubious abnormalities
erhielt 2 x von meiner Bank Warnung wegen unseriösen Auffälligkeiten
Good providers choice,many deposit methods,good 24h live support,but they cancel without warning bonuses or ban players to use them,if i asked why,get answer ":according to the terms& conditions we can do that"Well its sounds like " i didnt sleep so good last night so i ban you from using bonuses🤷,withdrawals take also some time but until now they paid everything out.
So I can only say that so far everything has been good according to my experience. But now it comes now I've achieved a big win of over € 20,000 I've been waiting for over a week for the first payout of € 500 I think you get everything but you have to be patient from experience I can say that from € 1000 to almost € 7000 there were no problems but it took until everything was transferred
Also ich kann nur sagen das bisher nach meinen Erfahrungen alles gut war. Aber jetzt kommt es nun habe ich einen Big Win von über 20000 € erzielt warte schon über eine Woche auf die erste Auszahlung von 500 € ich denke man bekommt alles aber man muss viel Geduld haben aus Erfahrung kann ich sagen das von 1000 bis knapp 7000 € es keine Probleme gab aber halt gedauert hat bis alles überwiesen wurde
Good casino
Gutes Casino
PAYOUT
AUSZAHLUNG
Gath2377
Unregistered user
• 4 years ago
Worst casino ever. Huge scammers. I played so many winning bets that were rejected for some reason but my losing bets go through without an issue. And then they don’t wanna pay you back
Nothing
Absolutely nothing
Nada
Zip
Swuat
Scammers
Bad customer service
Very very long wait times
Very difficult withdrawals
Safety Index explained
Safety Index of ZetCasino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of ZetCasino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Very high9.2/10
Very big casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
No player complaints or very low value of withheld winnings in complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
Discuss anything related to ZetCasino with other players, share your opinion, or get answers to your questions.
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Payment methods
ZetCasino payment methods
Currencies
EUR
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