Rated by 17 users
Hugo Casino has been subject to a thorough evaluation done by our expert casino review team. The team has analyzed its strengths and shortcomings in accordance with our casino review methodology. Aspects such as the casino's Terms and Conditions, fairness and transparency, licenses, up-to-date complaints by players, customer support, and withdrawal limits were considered by our independent team to place this casino on a scale from safe and legit to a scam.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. With a higher Safety Index, your chances of playing and receiving winnings without complications increase. Hugo Casino has a High Safety Index of 8.6, thus, it is a recommendable option for the majority of players as far as fairness and safety go. Take a look at our full Hugo Casino review, which offers useful insights to determine whether this casino suits your requirements and preferences.
We measure a casino's Safety Index by employing a multifaceted formula that takes into the account an abundance of information collected and evaluated in our complex review. These consist of the estimated size of the casino, its T&Cs, complaints from the players, blacklists, and many others.
In our Hugo Casino review, we carefully went through and inspected the Terms and Conditions of Hugo Casino. We did not uncover any rules or clauses that we consider unfair or predatory. This is a positive sign, seeing as any such rules could be exploited in order to avoid paying out the players' winnings to them.
Hugo Casino is a medium-sized online casino based on our estimates or collected information. In relation to its size, it has a very low value of withheld winnings in complaints from players (or it has not received any complaints at all). In our evaluation, we factor in both the casinos' size and player complaints, recognizing that larger casinos, having more players, often face a higher number of complaints.
To our knowledge, Hugo Casino is absent from any significant casino blacklists. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it's likely that the casino has committed wrongdoings towards its customers. Thus, we encourage players to bear this in mind when deciding on which online casino to play at.
All of that, together with other factors considered in our review, has resulted in Hugo Casino having a Safety Index of 8.6, which is a High value. This casino is a recommendable option for most players who are in search of an online casino that is committed to fairness.
Whenever we assess online casinos, we thoroughly examine each casino's Terms and Conditions to determine their level of fairness. Many of them have T&Cs that contain rules and clauses that we view as unfair or plain predatory, since they can be held against players as a basis for withholding their winnings in certain circumstances.
We did not find any unfair or predatory rules in the Terms and Conditions of Hugo Casino during our review.
Player complaints are a crucial component of our casino review process since they provide us with a clear understanding of difficulties faced by players and the way that casinos deal with them. We examine all complaints submitted through our Complaint Resolution Center, and also those we collect from other sources when calculating each casino's Safety Index.
We have found no relevant complaints about this casino.
Casino Guru allows users to review and rate online casinos to share their experiences, views, and feedback. These allow us to calculate a general user feedback score that falls between Terrible and Excellent.
Based on the 17 user reviews of Hugo Casino in our database, it has a Great User feedback score. The reviews are available on this page in the User reviews section.
Hugo Casino is in the ownership of GBL Solutions N.V. and has an annual revenue estimate greater than $5,000,000. Based on the categorization we use, this makes it a medium-sized online casino.
Hugo Casino holds a gambling license in Curaçao issued by Curaçao Gaming Control Board.
Hugo Casino supports 27 payment methods. This includes: Neteller, Skrill, PaysafeCard, VISA, Mastercard, Bitcoin (BTC), Bank transfer, CashtoCode, Cashlib, MiFinity, Wise, Revolut, Ethereum (ETH), Litecoin (LTC), Tron (TRX), Jetonbank, eZeeWallet, Tether (USDT), Binance Pay, Bitcoin Cash (BCH), USD Coin (USDC), Interac, Toncoin (TON), Ripple (XRP), Solana (SOL), Cardano (ADA), Dogecoin (DOGE).
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
| Withdrawal limits | Win limits |
|---|---|
| EUR 500 per day | No win limit |
| EUR 15,000 per month | |
| NOK 6,250 per day | |
| NOK 187,500 per month | |
| CAD 750 per day | |
| CAD 22,500 per month | |
| AUD 750 per day | |
| AUD 22,500 per month | |
| HUF 200,000 per day | |
| HUF 6,000,000 per month | |
| CHF 500 per day | |
| CHF 15,000 per month | |
| DKK 3,750 per day | |
| DKK 112,500 per month | |
| NZD 1,000 per day | |
| NZD 30,000 per month | |
| PLN 2,250 per day | |
| PLN 67,500 per month |
In our casino reviews, we always collect data about available languages and customer support options. Languages and customer support options available at Hugo Casino are displayed in the table below.
| Language | Website | Customer support | Live chat |
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To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. Customer support is crucial to us because it can be very useful in resolving problems with player's account, registration at Hugo Casino, withdrawals, and other potential areas of concern. According to our tests and collected information, Hugo Casino has an average customer support.
Hugo Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Table games, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
The casino's game library includes titles from 120 providers. This includes NetEnt, Novomatic, Nolimit City, Playtech, TaDa Gaming, Play'n GO, Merkur Gaming, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Igrosoft, Thunderkick, Red Tiger Gaming, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Ezugi, Evoplay, Push Gaming, BGaming, GameArt, Endorphina, Habanero, Spinomenal, 1X2 Network, Booming Games, Tom Horn, Iron Dog Studio, Belatra Games, MrSlotty, Betgames, Lucky Games, Fantasma Games, Turbo Games, Platipus, Slotopia, Altente, Lucky Streak, Amigo Gaming, Mancala Gaming, Spadegaming, Kiron Interactive, Golden Race, Galaxsys, Flatdog, Reevo, Mascot Gaming, Spinoro, Amusnet (EGT), Givme Games, PGsoft (Pocket Games Soft), Jade Rabbit Studio, Reel Play, Atomic Slot Lab, TVBet, Ela Games, 100HP Gaming, MGA, Max Win Gaming, OctoPlay, Skywind Group, Ready Play Gaming, Iconic21 (BETER Live), AvatarUX, F*Bastards, 3 Oaks Gaming, CT Interactive, Games Global, Winfinity, Mplay, Tornado Games, LAMBDA gaming, Smartsoft Gaming, Formula Spin, Swintt, Win Fast, RevDev, Spribe, Gamomat, TrueLab Games, Spearhead Studios, SlotMill, Champion Studio, Onlyplay, Oryx Gaming, Gaming Corps, Nucleus Gaming, VoltEnt, Gamebeat, Hölle games, Fugaso, Absolute Live Gaming (alg), Felix Gaming, Fazi, PoggiPlay, NGM Game, Gamzix, 1spin4win, Kalamba Games, Zillion Games, Popiplay, Golden Hero, Apparat Gaming, InOut, Thunderspin, EGT Digital, Barbara Bang, Clawbuster, Playbro, Triple Cherry, 7Mojos, Hacksaw Gaming, EURASIAN (EA) Gaming, Netgame, Ruby Play, Ka Gaming.
Online casino sites offer bonuses to attract and retain players, as an incentive to register an account with them and begin playing. We currently have 5 bonuses from Hugo Casino in our database, which you can find in the 'Bonuses' part of this review.
Browse all bonuses offered by Hugo Casino, including their no deposit bonus offers and first deposit welcome bonuses.
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Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Hugo Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
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