The player from Ecuador is facing issues with the casino not processing withdrawals within the promised timeframe of 3 business days.
bet O bet Casino - Player's withdrawal is delayed.
Amount: $26
bet O bet Casino
Safety Index:Very lowSafety Index
Casinos with a Very low Safety Index usually have many relevant complaints from players or other relevant issues. In general, we don't recommend playing at casinos with a Very low Safety Index.
Case opened
Current status
Waiting for Casino Guru to reply
6d 20h 17m 25s
Case summary
3 hours ago
Public
Public
4 hours ago
Translation
The casino doesn't process withdrawals as they state; they claim it takes 3 business days, but they don't meet that timeframe.
Automatic translation:
Public
Public
3 hours ago
Dear Kary123456,
Thank you very much for submitting your complaint. I’m sorry to hear about the issue with your withdrawal and understand your concern. However, I’d like to emphasize that we received many complaints about delayed withdrawals from this specific gambling establishment. Regardless of many submitted cases, the casino decided to have a No Reaction Policy approach to all our attempts to negotiate any kind of issues.
I can only imagine how frustrating it must be waiting for your money and not having any feedback about when you’ll receive it and I also genuinely hope that your winnings will be sent to you eventually.
- Could you please advise if you've ever received any winnings from this gambling establishment?
- When exactly did you request this withdrawal?
Thank you in advance for your cooperation and reply.
Best regards,
Kristina
Casino Guru is examining the case
