The player from India had faced issues with the casino, as their withdrawal and tip permissions had been suspended. The complaint was resolved and closed after the player submitted another complaint using a different account at casino.guru. The player's account was restored after successfully completing the advanced KYC process.
BC.Game Casino - Player's withdrawal has been restricted.
Amount: 1,000 INR
BC.Game Casino
Safety Index:HighSafety Index
Casinos with a High Safety Index usually have a large number of visitors and a small number of unresolved complaints. Players can expect to play safely and be treated well in casinos with a High Safety Index.
Case closed
Our verdict
Other
REJECTED
Case summary
2 weeks ago
Public
Public
1 month ago
Dear devkinandans960,
Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with BC.Game Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.
Best regards,
Nick
Public
Public
1 month ago
The complaint will be now closed as the player has submitted an another complaint with his other account at casino.guru.
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Public
3 weeks ago
Dear devkinandans960,
We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.
