The player's withdrawal is delayed for almost 3 weeks. The complaint was rejected as the player stopped responding.
its been 18days and still no withdrawl.
crazy unfair bitcoin withdrawl terms total scam.
Hello Steve,
Thank you very much for submitting a complaint and I'm really sorry to hear about your issue with Always Vegas Casino. Please allow me to ask you a few more question before we would move forward in the case.
Is this your first ever withdrawal in the casino? Is your account already verified? Did you use any bonus money to accumulate your current balance?
Please note, if it's your first ever withdrawal request in the casino, it may take up to 14 days for the money to arrive on your account after you have been verified already.
Looking forward to your answer and I hope we will be able to help you out with your issue.
Regards,
Nick
Hello Steve,
Did they give you any explanation for the account closure? Could you please answer all the questions from my previous post? It would really help us to understand what might happend.
i tried to withdrawl a year ago and ended up playing it because it was taking forever. now after getting free chip i tried again and tried to withdrawl 100.00. they said 5/18 business days...now its past that and no bitcoin...almost a month...i will never spend any money there again.
customer service is a joke. total SCAM!
THEY SAY WAIT ALITTLE LONGER...LOL A MONTH!!
Hello Steve,
And is your account verified with them? When was the last time they respond to you? Please send us the communication between you and the casino to nikolas.b@casino.guru.