All British Casino - Player’s requesting a full deposit refund.

Dear babsbh,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

I hope I understood correctly that your All British Casino account has been successfully blocked right after your request for a self-exclusion. Could you please confirm that you haven't deposited any additional funds into your account after the casino applied the self-exclusion?

Please understand that if you self-exclude yourself from one casino it doesn’t necessarily mean that you are protected on all the other associated websites.

I would kindly ask you to submit new complaints about each casino separately as we keep one thread per casino only.

Looking forward to hearing from you.

Best regards,

Petronela

Hi just wondering is there anything else you need from me here regarding this case? Thanks

As I mentioned earlier since you haven't deposited any funds into your All British Casino account after applying the self-exclusion I will be forced to reject this complaint. If you had an account in any of the following casinos and the self-exclusion hasn't been applied correctly, please submit a new complaint and we will try to help you as soon as possible.

https://www.gamblingcommission.gov.uk/public-register/business/detail/domain-names/38758

Thank you in advance for your understanding and cooperation.

hi ive submitted the complaints separately about each casino

thanks

As the new complaints have been submitted we rejected this one as unjustified.

Please, do not hesitate to contact us in the future, if you run into any issues with any other casino. We are here to help.