Acorn Casino - Player’s winnings have been withheld.

I played and redeemed $244.00 which Acorn casino refused to pay me. They said there was a discrepancy with my email when that is straight bs! I’ve had this email address for the last 20 yeats. Acorn Casino has ripped me off and I reported them to the federal trade and I reported them to ETF and I will report them this evening to the Better Business Bureau there’s nothing worse than a crook that offers gaming it does not pay out let’s put him in jail

Dear dmacnbaby,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Could you please provide more information regarding the email discrepancy? Did the casino clarify what was wrong? Please forward all the relevant communication between you and the casino to kristina.s@casino.guru. Alternatively, you can post it here. 

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

Dear dmacnbaby,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.