Dear AAlmeida,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I checked the T&Cs (https://24vipcasino.com/terms-and-conditions) and I found this:
"The Daily Withdrawal Limit of the Casino is $500 (£500, 500€, or ZAR 5,000)while the weekly limit is $2,000 (£2,000, 2,000€, or ZAR 20,000) per week."
Did the casino inform you that your winnings can be withdrawn $200 per transaction only? Would you be so kind and forward me all the relevant communication between you and the casino to kristina.s@casino.guru?
Thank you very much for your reply.
Best regards,
Kristina
Dear AAlmeida,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I checked the T&Cs (https://24vipcasino.com/terms-and-conditions) and I found this:
"The Daily Withdrawal Limit of the Casino is $500 (£500, 500€, or ZAR 5,000)while the weekly limit is $2,000 (£2,000, 2,000€, or ZAR 20,000) per week."
Did the casino inform you that your winnings can be withdrawn $200 per transaction only? Would you be so kind and forward me all the relevant communication between you and the casino to kristina.s@casino.guru?
Thank you very much for your reply.
Best regards,
Kristina