HomeComplaints22bet Casino - The player struggles to withdraw.

22bet Casino - The player struggles to withdraw.

Amount: 5,000 ₱

22bet Casino
Safety Index:Above average
Submitted: 11 Jul 2022 | Case closed : 25 Jul 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

2 years ago

The player struggles to withdraw as his request is getting rejected. The complaint was closed as the player stopped responding.

Public
Public
2 years ago

Always rejecting my withdrawal request

Public
Public
2 years ago

Hello jhonreycordero,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with 22bet Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

Public
Public
2 years ago

Dear jhonreycordero,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

Public
Public
2 years ago

The complaint will be now closed for the above mentioned reason.

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