HomeComplaints1xSlots Casino - Player’s struggling to withdraw his winnings.

1xSlots Casino - Player’s struggling to withdraw his winnings.

Amount: €700

1xSlots Casino
Safety Index:High
Submitted: 30 Oct 2020 | Case closed : 15 Nov 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player from Cyprus is experiencing difficulties withdrawing his funds. We rejected the complaint because the player didn't respond to our messages and questions.

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4 years ago
Translation

Impossible daga fkaram f bills and nestiga 4e stretched me 400.evro flowed


Automatic translation:
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4 years ago

Translation:


"I can't pay the bill and I don't have enough money, they ran out of 400 euros."

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4 years ago

Dear Kosta,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem but I’m afraid, I will need more information and details. Could you please elaborate? Do I understand correctly that your withdrawal has been delayed?

I hope we will be able to help you to resolve this issue as soon as possible. I will be waiting for your reply patiently.

Best regards,

Petronela

Edited by a Casino Guru admin
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4 years ago

Dear Kosta,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

 

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4 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

 

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