HomeComplaints1xSlots Casino - Player’s struggling to withdraw his winnings.

1xSlots Casino - Player’s struggling to withdraw his winnings.

Amount: €700

1xSlots Casino
Safety Index:High
Submitted: 30 Oct 2020 | Case closed : 15 Nov 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 years ago

The player from Cyprus is experiencing difficulties withdrawing his funds. We rejected the complaint because the player didn't respond to our messages and questions.

Public
Public
3 years ago
Translation

Impossible daga fkaram f bills and nestiga 4e stretched me 400.evro flowed


Automatic translation:
Public
Public
3 years ago

Translation:


"I can't pay the bill and I don't have enough money, they ran out of 400 euros."

Public
Public
3 years ago

Dear Kosta,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem but I’m afraid, I will need more information and details. Could you please elaborate? Do I understand correctly that your withdrawal has been delayed?

I hope we will be able to help you to resolve this issue as soon as possible. I will be waiting for your reply patiently.

Best regards,

Petronela

Edited by a Casino Guru admin
Public
Public
3 years ago

Dear Kosta,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

 

Public
Public
3 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

 

flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news