The player from Canada had his account blocked and funds confiscated without a further explanation. We rejected the complaint because the player didn't respond to our messages and questions.
1xBit Casino - Player’s account has been blocked.
Amount: $1,100
1xBit Casino
Safety Index:LowSafety Index
In line with our review methodology, we calculated the casino’s Safety Index based on more than 20 factors, including its financials, fairness of T&Cs, player complaints, and more. The higher the Safety Index, the more likely you are to receive your winnings without issues.
4.9
1xBit Casino has a Safety Index of 4.9, which means some of the considered factors point to a low level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
4 years ago
Public
Public
4 years ago
Dear Maky,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Have you tried to communicate this issue with the casino? If there is any relevant communication, please forward it to petronela.k@casino.guru. I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards,
Petronela
