HomeComplaintsWin Unique Casino - Player’s account has been closed.

Win Unique Casino - Player’s account has been closed.

Amount: €10,000

Win Unique Casino
Safety Index:Very low
Submitted: 10 Jun 2020 | Case closed : 28 Jun 2020
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

4 years ago

The player from United Kingdom had his account blocked. We rejected the complaint because the player didn't respond to our messages and questions.

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4 years ago

F***g ripped me off c***s closed my account f**k those c***s.

Edited by a Casino Guru admin
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4 years ago

Dear Don,

Thank you very much for submitting your complaint. First of all, I would like to ask you to please watch your language. I fully understand your frustration and disappointment, but if you wish to proceed with this complaint, you need to restrain from using abusive language.

Furthermore, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Petronela

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4 years ago

Dear Don,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

 

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4 years ago

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.

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