HomeComplaintsVavada Casino - Player's withdrawal is delayed.

Vavada Casino - Player's withdrawal is delayed.

Amount: 20,000 руб

Vavada Casino
Safety Index:High
Submitted: 21 Aug 2024 | Case closed : 10 Sep 2024
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

3 months ago

The player from Spain faced issues with withdrawing money from the casino. His withdrawal of 101,000₽ was pending, and he expressed concerns about a fraudulent site pretending to be the casino. Despite attempts by the Complaints Team to gather more information and extend the communication period, the player did not respond. Therefore, the complaint was rejected due to a lack of further information.

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4 months ago

file

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4 months ago

Dear Mesnek17,

Thank you very much for submitting your complaint. I’m really sorry to hear about your issue with Vavada Casino. I’m afraid, I will need more information regarding your problem. Please could you elaborate? I will be waiting for your reply patiently.

Best regards,

Nick

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4 months ago
Translation

https://vavadavn.com/profile/history/ most likely these are brokers who wanted your site your domain I contacted the hosting He gave a negative answer I would like to at least return the amount spent and that he would be punished

Automatic translation:
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4 months ago
Translation

I just now saw the Amendments to the domain, although the site is like yours, most likely all data leakage. Please do everything possible so that I receive a refund and the attackers are punished. Besides me, there have already been a couple of people

Automatic translation:
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3 months ago

Dear Mesnek17,

Can you please actually describe what is the issue as based on the current description we have basically no idea.

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3 months ago
Translation

1) https://vavadavn.com/profile/history/ pretends to be you

2) does not withdraw money 101000₽

3) I advise you to close this site so that it does not ruin your reputation

Automatic translation:
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3 months ago

Dear Mesnek17,

Is your account verified? Since when is the withdrawal pending?

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3 months ago

Dear Mesnek17,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

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3 months ago

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.

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