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Veronika Lash

Complaint Specialist

Veronika is one of Casino Guru's complaint specialists. As part of the First Response Team, she handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate. Prior to joining Casino Guru, Veronika shared her translating services with several publishers, translating literature for children and youth, fiction for adults, but also popular non-fiction literature about medicinal herbs, animals, yoga and fashion.

In her free time, Veronika likes to read, paint, and listen to music. Occasional baking brings her a lot of joy, and whenever she needs to recharge, hiking, cycling, and nature in general are some of her go-to activities. Veronika’s favorite food? Potato dumplings with sheep cheese.

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Complaint replies by Veronika Lash

English
I apologize, but we cannot offer you assistance in this matter. Our support i... 1 year ago
Thank you very much, efii91, for providing all the necessary information. I w... 1 year ago
Dear lukosformalnie,Thank you for your emails. We carefully checked all the s... 1 year ago
Dear Wong030,Viggoslots Casino representative informed us that they are not w... 1 year ago
Dear Mdneraj1996,I'm glad to hear that your issue has been resolved successfu... 1 year ago
Dear ginana1,I'm glad to hear that your issue has been resolved successfully.... 1 year ago
Dear diarch1234,I'm glad to hear that your issue has been resolved successful... 1 year ago
Dear knittelfelderj2001,I'm glad to hear that your issue has been resolved su... 1 year ago
Dear michaeltronu,I'm glad to hear that your issue has been resolved successf... 1 year ago
Unfortunately, the player has not responded to our messages and questions. Co... 1 year ago
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