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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Complaint replies by Tomas Biscuit

English
Hello huikkonenmika,I will assist you with the complaint from now on. I would... 2 years ago
Hello,and thanks for the reply, to Vavada casino.ChristosSotiriou,Please note... 2 years ago
Hello,I understand, darrell, that you don't want to get involved with bitcoin... 2 years ago
Hello Victoria,Thanks for answering my questions.Unfortunately, the casino di... 2 years ago
Hello Lux388,I will assist you with the complaint from now on. I would like t... 2 years ago
Awesome news, Pia! I am glad you received your winnings. As the complaint has... 2 years ago
Hello all,Thanks to Zet Casino for the reply.Tiziana, that is good news! Coul... 2 years ago
Unfortunately, we’re rejecting this case because the player hasn’t responded ... 2 years ago
Since we haven’t received any response from the casino regarding the issue, w... 2 years ago
Betinia Casino,In addition to the above questions, please explain why you clo... 2 years ago
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