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Tomas Biscuit

Complaint Specialist

Tomas is a part of the Casino Guru team in the position of a Complaint Specialist. As part of the First Response Team, he handles players' complaints early on, asks the necessary questions, and tries to assist the players before moving the complaints to the resolvers and inviting the casino to participate.

His career history mostly consists of doing odd jobs here and there, looking for something that'd keep his interest. As a child, he had high aspirations of either becoming a doctor…or a bus driver. Nowadays, Tomas just does whatever feels right and considers himself to be a life-long student.

Tomas enjoys reading a good book when not buried in his work, usually opting for some quality fantasy, fiction, crime, nonfiction, or travel literature. On the off-chance that he’s not tired of sitting behind a PC on any given day, he’s always down to dive into a solid RPG or TCG video game. Tomas also has a deep interest in adventure and sports. Deep in the sense that he does quite a lot of spelunking in caves.

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Complaint replies by Tomas Biscuit

English
I apologize for the late reply. Thank you very much, Mick0815, for providing ... 1 year ago
Thank you very much, hernanaltamirano747, for providing the necessary informa... 1 year ago
Dear Milo83,I'm glad to hear that your issue has been resolved successfully. ... 1 year ago
Please understand, that if the document is in not in your name, it probably w... 1 year ago
Tommyharr,If the casino allows players from restricted countries to deposit a... 1 year ago
Thank you very much, rajkopa, for providing the necessary information. I will... 1 year ago
Dear pozndarya,I'm glad to hear that your issue has been resolved successfull... 1 year ago
Dear Tolisr21,I'm glad to hear that your issue has been resolved successfully... 1 year ago
Nelimal,By not depositing before redeeming the no-deposit bonus, you are not ... 1 year ago
Dear Nico8888,I'm glad to hear that your issue has been resolved successfully... 1 year ago
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