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Petronela Kontos

Complaints Team Lead

Petronela is leading our Complaints Resolution Team and helping out with more complicated cases. Previously, she was spending most of her time with player complaints and her speciality was to be the first responder. Even though she is now taking care of the whole complaints team, she still might find herself replying to cases from the first line. She has over 12 years of casino industry experience, which she masterfully uses in her day-to-day activities.

Petronela believes in the inevitable victory of good over evil and has a personal motto “For every minute you are angry, you lose sixty seconds of happiness.” The two qualities make her one of the best people out there that players can trust with their online casino-related complaints

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Complaint replies by Petronela Kontos

English
Dear bartman123,Thank you very much for submitting your complaint. I’m sorry ... 6 days ago
Dear ondoriuis,Thank you very much for submitting your complaint. I’m sorry t... 6 days ago
Dear eduardpfeifer50,Thank you very much for submitting your complaint. I’m s... 6 days ago
Dear fnicolaisen,Thank you very much for submitting your complaint. I’m sorry... 6 days ago
Dear jonathanquiroz1996,Thank you very much for submitting your complaint. I’... 6 days ago
Dear bliped,Thank you very much for submitting your complaint. I’m sorry to h... 6 days ago
Dear WhaleSteak,Thank you very much for submitting your complaint. I’m sorry ... 6 days ago
Dear zakychan,Thank you very much for submitting your complaint. I’m sorry to... 6 days ago
Dear neo09092,Thank you very much for submitting your complaint. I’m sorry to... 6 days ago
Dear akshayymathur9,Thank you very much for submitting your complaint. I’m so... 6 days ago
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