Our team
NEXT

Petronela Kontos

Complaints Team Lead

Petronela is leading our Complaints Resolution Team and helping out with more complicated cases. Previously, she was spending most of her time with player complaints and her speciality was to be the first responder. Even though she is now taking care of the whole complaints team, she still might find herself replying to cases from the first line. She has over 12 years of casino industry experience, which she masterfully uses in her day-to-day activities.

Petronela believes in the inevitable victory of good over evil and has a personal motto “For every minute you are angry, you lose sixty seconds of happiness.” The two qualities make her one of the best people out there that players can trust with their online casino-related complaints

ico_compl_waitingico_compl_waiting19
ico_compl_waitingico_compl_waiting
88
866
1737

Complaint replies by Petronela Kontos

English
Thank you very much Emanuele for providing all the necessary information. I w... 4 years ago
Thank you very much Rasul for providing all the necessary information. I will... 4 years ago
Thank you very much Alberto for providing all the necessary information. I wi... 4 years ago
Thank you very much Catarina for providing all the necessary information. I w... 4 years ago
Thank you very much Stephan for providing all the necessary information. I wi... 4 years ago
Once again Dragana, I’m sorry I couldn’t help you to resolve this case. ... 4 years ago
Thank you very much Sandra for providing all the necessary information. I wil... 4 years ago
Thank you very much B4si3k for providing all the necessary information. I wil... 4 years ago
Thank you very much Szymon for providing all the necessary information. I wil... 4 years ago
Thank you very much Stipo for providing all the necessary information via ema... 4 years ago
Show More Complaint Replies (+10)
1...1442 1443 1444...1464
Go to pageof 1,464 pages
flash-message-news
Don’t miss any news from the gambling industry
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
SGW_new_push_alt
It’s Safer Gambling Week! Play a quick card game to test your gambling style.
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news