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Peter Matúška

Casino Data Team Lead & Complaint Specialist

Peter leads Casino Data Team and takes care that all casino data is in a good shape. He has started in Casino Guru as a Casino Analyst and was dividing his days in between caring for our newest employees’ needs and attending users seeking help with their online casino complaints. Previously, he used to work in the English and Swiss gastronomy/hospitability sectors for several years. So, Peter has plenty of experience dealing with people and getting them exactly what they need.

In his free time, Peter is a connoisseur of the latest technologies. He also particularly enjoys traveling and discovering foreign cultures, as one can gather from his past work experience. But his little boy takes up most of his time nowadays.

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Complaint replies by Peter Matúška

English
Hi Klaus, Thank you for the update. Since the complaint is open since the beg... 4 years ago
We are rejecting the complaint because the player st... 4 years ago
Thank you Mad Money team for the reply. Since the player stopped responding w... 4 years ago
Hi Ingeborg,I discussed the issue with the casino and their software provider... 4 years ago
Dear Sonia,The casino provided evidence supporting the claims of multiple acc... 4 years ago
Hello Tim,Unfortunately, I have some bad news for you. I discussed the issue ... 4 years ago
Hi Dcressman and BetterDice Casino,Thank you for the replies. I'm glad to hea... 4 years ago
Thank you RCSCrew and Eduard for the replies. I'm glad to hear that the issue... 4 years ago
Hi Yvonne,I'm glad to hear that your issue got resolved. I will now mark the ... 4 years ago
Dear Claudia,I discussed the issue within the team. The screenshot you provid... 4 years ago
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