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Peter Matúška

Casino Data Team Lead & Complaint Specialist

Peter leads Casino Data Team and takes care that all casino data is in a good shape. He has started in Casino Guru as a Casino Analyst and was dividing his days in between caring for our newest employees’ needs and attending users seeking help with their online casino complaints. Previously, he used to work in the English and Swiss gastronomy/hospitability sectors for several years. So, Peter has plenty of experience dealing with people and getting them exactly what they need.

In his free time, Peter is a connoisseur of the latest technologies. He also particularly enjoys traveling and discovering foreign cultures, as one can gather from his past work experience. But his little boy takes up most of his time nowadays.

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Complaint replies by Peter Matúška

English
Hi Andreas,I have to admit that a week is quite a long time to receive a veri... 4 years ago
Hi Katja,We discussed the issue over and over, but, unfortunately, there is n... 4 years ago
Unfortunately, we’re rejecting this complaint because the player stopped resp... 4 years ago
Even though we assume that the issue has been resolved, without a confirmatio... 4 years ago
Hello Joachim, I'm glad to hear that your issue got resolved. I will now mark... 4 years ago
Hi Christoph, That's good news. I'm glad to hear you received your funds. Tha... 4 years ago
Congratulations Νικόλαος, thank you for using the Casino Guru complaint resol... 4 years ago
Dear Emanuele,I'm really sorry, but if you can't provide any evidence to prov... 4 years ago
Hi Andre,Thank you for the reply. It's a shame the casino didn't accept your ... 4 years ago
Hi Sandra, Thank you for the update. I'm glad you finally received your winni... 4 years ago
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