Our team
NEXT

Michal Vicente

Casino Analyst & Complaint Specialist

Michal works as a Casino Analyst & Complaint Specialist at Casino Guru, dedicating his time to find online casinos for our database, enhance existing entries on the site, and assist players with their concerns. He joined the company immediately after completing school.

Michal pursued studies in ecology and biodiversity protection and has worked as a ski instructor, ropeway instructor, and farm worker in Scotland. Beyond his professional life, Michal is passionate about team sports, loves animals and nature, enjoys playing board and video games, and is currently learning the Norwegian language.

ico_compl_waitingico_compl_waiting24
ico_compl_waitingico_compl_waiting
67
78
80

Complaint replies by Michal Vicente

English
Dear maine513, Unfortunately, I have to inform you that we did not come to an... 1 month ago
Unfortunately, the player has not responded to our messages and questions. Co... 1 month ago
I have tried to contact the casino repeatedly but had no success. I'm afraid ... 1 month ago
Dear everyone, Since it was established that the player was clearly informed ... 1 month ago
Dear fjorm,We’re thrilled to hear that your issue has been successfully resol... 1 month ago
I have tried to contact the casino repeatedly but had no success. I'm afraid ... 1 month ago
Dear Vercyk12,We're glad to hear that your issue has been resolved. We'll go ... 1 month ago
Dear everyone, We would like to express our dissatisfaction with the current ... 1 month ago
Since we haven’t received any response from the casino regarding the issue, w... 1 month ago
Dear everyone, After a thorough examination of all of the provided evidence, ... 1 month ago
Show More Complaint Replies (+10)
1...6 7 8...31
Go to pageof 31 pages
flash-message-news
Don’t miss any news from the gambling industry
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
SGW_new_push_alt
It’s Safer Gambling Week! Play a quick card game to test your gambling style.
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news