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Michal Vicente

Casino Analyst & Complaint Specialist

Michal works as a Casino Analyst & Complaint Specialist at Casino Guru, dedicating his time to find online casinos for our database, enhance existing entries on the site, and assist players with their concerns. He joined the company immediately after completing school.

Michal pursued studies in ecology and biodiversity protection and has worked as a ski instructor, ropeway instructor, and farm worker in Scotland. Beyond his professional life, Michal is passionate about team sports, loves animals and nature, enjoys playing board and video games, and is currently learning the Norwegian language.

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Complaint replies by Michal Vicente

English
Dear Vrossi166,We're glad to hear that your issue has been resolved. We'll go... 1 month ago
Dear 84mjgzrgvm,We're glad to hear that your issue has been resolved. We'll g... 1 month ago
Dear LA1313, Due to the evidence I was able to review, the casino has provide... 1 month ago
Hello everyone, Since the casino is not willing to change its stance, I am fo... 1 month ago
Dear Madam51, The point is, there was a clear process mentioned in the casino... 2 months ago
Dear Rebecca85,We're happy to hear that your issue has been resolved, and we'... 2 months ago
Dear ahmetchakioglou,Since the casino has not answered our questions, I have ... 2 months ago
Unfortunately, the player has not responded to our messages and questions. Co... 2 months ago
Dear Phoolie2222,Since the casino did not react, I have to close this complai... 2 months ago
Unfortunately, the player has not responded to our messages and questions. Co... 2 months ago
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