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Matej Novota

Head of Data & Complaints

matej@casino.guru

Matej Novota is Casino Guru's Head of Data & Complaints. He oversees the Complaint Resolution Team, ensuring smooth resolutions for player complaints from all around the world. Matej also oversees the Data Team in collecting, evaluating, and updating crucial casino-related data, shaping the internet's largest and most current online casino database.

Previously, Matej excelled as a software specialist and engineer. His journey with Casino Guru started when the database held only about 40 online casinos. Swiftly, Matej played a key role in creating a thorough online casino review process.

This process enables comprehensive ratings, reflecting the casinos' quality, safety, and player-centric approach. Over time, Matej refined Casino Guru's data-driven methodology, keeping the site's casino reviews unmatched.

For those looking to connect, Matej frequents major online gambling conferences in London, Malta, Amsterdam, Barcelona, Manila, Dubai, and Cyprus, staying updated on crucial industry developments, while fostering connections.

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Complaint replies by Matej Novota

English
Unfortunately, we were unable to confirm what the casino representative wrote... 1 month ago
Dear albertpoxas111000,I'm glad to hear that your issue has been resolved suc... 1 month ago
Unfortunately, we have not received any response from An1mep3dia, and the cas... 1 month ago
Dear Hyperwin Casino representative,Thank you for your clarification. As ment... 1 month ago
I would like to thank both sides for reaching a compromise and resolving this... 1 month ago
I would like to thank both sides for reaching a compromise and resolving this... 1 month ago
Based on Win777777's latest email, we are closing this complaint as resolved. 1 month ago
Dear Slotsroom Casino representative,We still believe that your casino is gre... 1 month ago
Unfortunately, h4eeeeeeeee did not respond to our messages. While we are unsu... 1 month ago
Dear jaafarmustafa01,I'm glad to hear that your issue has been resolved succe... 1 month ago
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