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Matej Novota

Head of Data & Complaints

matej@casino.guru

Matej Novota is Casino Guru's Head of Data & Complaints. He oversees the Complaint Resolution Team, ensuring smooth resolutions for player complaints from all around the world. Matej also oversees the Data Team in collecting, evaluating, and updating crucial casino-related data, shaping the internet's largest and most current online casino database.

Previously, Matej excelled as a software specialist and engineer. His journey with Casino Guru started when the database held only about 40 online casinos. Swiftly, Matej played a key role in creating a thorough online casino review process.

This process enables comprehensive ratings, reflecting the casinos' quality, safety, and player-centric approach. Over time, Matej refined Casino Guru's data-driven methodology, keeping the site's casino reviews unmatched.

For those looking to connect, Matej frequents major online gambling conferences in London, Malta, Amsterdam, Barcelona, Manila, Dubai, and Cyprus, staying updated on crucial industry developments, while fostering connections.

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Complaint replies by Matej Novota

English
Regrettably, we have not received any communication from the player. Despite ... 1 year ago
Unfortunately, none of the sides reply. Because, in this case, loecloec provi... 1 year ago
Regrettably, we have not received any communication from the player. Despite ... 1 year ago
Regrettably, we have not received any communication from the player. Despite ... 1 year ago
After checking all the evidence provided by the casino and because jhyf2427 d... 1 year ago
Regrettably, we have not received any communication from the player. Despite ... 1 year ago
Regrettably, we have not received any communication from the player. Despite ... 1 year ago
After successfully resolving the problem, we will mark the complaint as 'reso... 1 year ago
Dear Luxor83,I attempted to contact the casino once again, but unfortunately,... 1 year ago
Dear Rod575777,I regret to inform you that the casino has not responded to ou... 1 year ago
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