Sunrise Slots Casino - The player's withdrawal is delayed.

I made a deposit and got bonus cash, I met all the playthrough and sent my documents in, all approved, I ended up winning $1,200, they took $94 out for the bonus cash I was given, it was approved on 9/19, since then I've been locked out of casino and only way to contact is his phone. Keep getting told it will be coming, having issues with processor??? Can you please help me to get paid?? Bitcoin thanks.

Hello gilbertmorales1967,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Sunrise Slots Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise since when is your account verified? Since when is your account blocked? When was the last time you spoke to the casino and what was it about?

Looking forward to your answer.

Regards,

Nick

Dear gilbertmorales1967,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

The complaint will be now closed for the above mentioned reason.