Sunrise Slots Casino - Player's withdrawal is delayed.

For the most part it's OK it's a good casino but they owe me 76 bucks I haven't got my money yet and I did it to a bit coin and I should already be here they said that they all listen to that to Big COIN and COIN base but I haven't got my Money yet and I Feel like that kind of fake now

Dear latoyacrama, 

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. It’s quite usual for withdrawal, to take a couple of days or even weeks to get fully processed. This means that it may take some time before your money appears in your account. That’s why we advise players to be patient and wait at least 14 days after requesting their withdrawals before they submit a complaint.

Could you please advise when exactly you requested this withdrawal? Have you made any successful withdrawals before?

Thank you in advance for your reply.

Best regards, 

Kristina

Dear latoyacrama,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Yes I I have withdrew from discussing them before or 50 bucks and then when it's smoothly and I like This casino it wouldn't smoothly and it works it would look like 4 days but I'm glad that You guys were able to get by Money back that's what You guys did and I'll Be Waiting for it to hit my account

I apologize, but I am not sure I fully understand your last message. Did you manage to withdraw your winnings?

Dear latoyacrama,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.