HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All45,878Opened979Not solved5,714Solved12,942Rejected26,243
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for a delayed payment

12d 21h 22m 19s

Disputed amount: £2,000

BC.Game Casino - Withdrawal of player's winnings has been delayed.

BC.Game Casino
Safety Index:Above average Submitted: 22 Dec 2024
Case opened Current status

Waiting for a delayed payment

11d 16h 35m 34s

Disputed amount: $250

ElegantSpins Casino - Player’s withdrawal has been delayed.

ElegantSpins Casino
Safety Index:Fresh casino Submitted: 21 Dec 2024
Case opened Current status

Waiting for a delayed payment

4d 16h 29m 16s

Disputed amount: Can$225

Librabet Casino - Withdrawal of player's winnings has been delayed.

Librabet Casino
Safety Index:High Submitted: 21 Dec 2024
Case opened Current status

Waiting for player to reply

6d 23h 35m 51s

Disputed amount: Can$2,000

WSMCasino - Player’s account closure is incomplete.

WSMCasino
Safety Index:High Submitted: 21 Dec 2024
Case opened Current status

Waiting for player to reply

6d 23h 39m 29s

Disputed amount: £1,500

Nine Win Casino - Player’s account is blocked due to ineligibility.

Nine Win Casino
Safety Index:Above average Submitted: 21 Dec 2024
Case opened Current status

Waiting for player to reply

6d 23h 41m 36s

Disputed amount: €150

BOHO Casino - Player's deposit has been delayed.

BOHO Casino
Safety Index:High Submitted: 21 Dec 2024
Case opened Current status

Waiting for player to reply

6d 23h 58m 44s

Disputed amount: 348,638 kr

Tipwin Casino SE - Player's account is closed and withdrawals are delayed.

Tipwin Casino SE
Safety Index:Very high Submitted: 21 Dec 2024
Case opened Current status

Waiting for player to reply

6d 23h 9m 48s

Disputed amount: £2,500

God Odds Casino - Player's account has been closed.

God Odds Casino
Safety Index:Below average Submitted: 21 Dec 2024
Case opened Current status

Waiting for player to reply

6d 23h 2m 41s

Disputed amount: ??

Coolbet Casino - Player's account verification is delayed.

Coolbet Casino
Safety Index:Above average Submitted: 21 Dec 2024
Case opened Current status

Waiting for Casino Guru to reply

6d 23h 57m 55s

Disputed amount: 1,975 ₮

Gohog Casino - Player's account has been closed and winnings confiscated.

Gohog Casino
Safety Index:Very high Submitted: 21 Dec 2024
Show more complaints (+10)
Showing 1 - 10 of 45,878 complaints
1 2...4,588
Go to pageof 4,588 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2024

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news