HomeComplaints

Have you been treated unfairly by a casino? We can help you now!

Submit your complaint and let the Casino Guru team assist you.
  • A dedicated mediator will be assigned to your case
  • Our expert will fairly evaluate the situation
  • Our direct casino contacts can contribute to successful resolution
null
All41,292Opened1,158Not solved4,927Solved11,966Rejected23,241
Active filters: Casino:
Clear all filters
Case opened Current status

Waiting for a delayed payment

2d 23h 59m 55s

Disputed amount: 8,618 R$

Bet7 Casino BR - Player’s withdrawal has been delayed.

Bet7 Casino BR
Safety Index:Low Submitted: 16 Feb 2025
Case opened Current status

Waiting for a delayed payment

7d 22h 31m 17s

Disputed amount: €3,003

Casinoin - Player claims that payment has been delayed.

Casinoin
Safety Index:High Submitted: 16 Feb 2025
Case opened Current status

Waiting for a delayed payment

5d 20h 10m 21s

Disputed amount: €1,100

NolimitWay Casino - Player’s winnings haven’t been received yet.

NolimitWay Casino
Safety Index:Above average Submitted: 16 Feb 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 21h 43m 9s

Disputed amount: €250

RTbet Casino - Player's deposit is delayed.

RTbet Casino
Safety Index:Very high Submitted: 15 Feb 2025
Case opened Current status

Waiting for player to reply

6d 19h 59m 58s

Disputed amount: 50 Kč

Luckybet Casino - Player unable to find game for free spins.

Luckybet Casino
Safety Index:Very high Submitted: 15 Feb 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 21h 18m 28s

Disputed amount: $700

Rollbit Casino - Player's account has been closed and funds confiscated.

Rollbit Casino
Safety Index:Below average Submitted: 15 Feb 2025
Case opened Current status

Waiting for a delayed payment

13d 7h 7m 24s

Disputed amount: 3,094 $

AB33 Casino - Withdrawal of player's winnings has been delayed.

AB33 Casino
Safety Index:Very low Submitted: 15 Feb 2025
Case opened Current status

Waiting for player to reply

6d 16h 35m 36s

Disputed amount: ??

Cadoola Casino - Player's account closure request is delayed.

Cadoola Casino
Safety Index:Very high Submitted: 15 Feb 2025
Case opened Current status

Waiting for player to reply

6d 19h 36m 17s

Disputed amount: €370

Cashed Casino - Player's account has been reopened and closed again after exclusion.

Cashed Casino
Safety Index:High Submitted: 15 Feb 2025
Case opened Current status

Waiting for Casino Guru to reply

6d 22h 46m 35s

Disputed amount: €12,000

VulkanSpiele Casino - Player’s account has been closed with winnings unpaid.

VulkanSpiele Casino
Safety Index:Below average Submitted: 15 Feb 2025
Show more complaints (+10)
Showing 1 - 10 of 41,292 complaints
1 2...4,130
Go to pageof 4,130 pages
Online Casino Complaint Resolution Center – Casino Guru
Gambling guide
Games guide
Casino Guru
About us
Casino Guru Academy
null

Free professional educational courses for online casino employees aimed at industry best practices, improving player experience, and fair approach to gambling.

Global Self-Exclusion Initiative
null

An initiative we launched with the goal to create a global self-exclusion system, which will allow vulnerable players to block their access to all online gambling opportunities.

Gamtegrity
null

A platform created to showcase all of our efforts aimed at bringing the vision of a safer and more transparent online gambling industry to reality.

Casino Guru Awards
null

An ambitious project whose goal is to celebrate the greatest and the most responsible companies in iGaming and give them the recognition they deserve.

Play responsibly and in moderation.

Casino.guru is an independent source of information about online casinos and online casino games, not controlled by any gambling operator. All our reviews and guides are created honestly, according to the best knowledge and judgement of the members of our independent expert team; however, they are intended for informative purposes only and should not be construed as, nor relied upon as, legal advice. You should always make sure that you meet all regulatory requirements before playing in any selected casino. Copyright ©2025

Casino Guru in other languages
Select language
flash-message-reviews
User reviews – Write own casino reviews and share your experience
Forum_alt
Join the discussion on our Forum and meet casino players from all over the world
scamalert_1_alt
Casino Guru employees will never ask for your password or seek access to your casino or bank account.
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news