Silver Oak Casino - Player’s withdrawals are delayed.

have not seen approval yet for my 2 withdrawals

just following up 🙂

Dear britterlynne,

Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem. 

Please allow me to ask you a few questions, so I can better understand the situation. 

• Have you been advised why your withdrawal hasn't been approved yet?
• When did you request the withdrawal of your winnings and what is its status?
• When was the last time you were in contact with casino support and what did you discuss?

Looking forward to hearing from you.

Best regards,

Tomas

they have not been approved yet similar to my slots of Vegas withdrawal.

thanks for checking on these nick !!

Still no approval- following up - I have also used the chat feature on both sites.

Dear britterlynne,

I am sorry but you haven't responded regarding the details I asked for earlier.

Please note we ask for your cooperation and clarification before we involve the casino in complaint resolution. I appreciate your response.

It was approved yesterday.

thank you !