HomeComplaintsRabona Casino - The player's withdrawal is delayed.

Rabona Casino - The player's withdrawal is delayed.

Amount: €2,000

Rabona Casino
Safety Index:Very high
Submitted: 13 Jul 2022 | Case closed : 29 Jul 2022
Case closed Our verdict

Player stopped responding

REJECTED

Case summary

1 year ago

The player's withdrawal is delayed for 10 days. The complaint was closed as the player stopped responding.

Public
Public
1 year ago
Translation

I asked for a withdrawal 10 days ago and since then I have not received any news, the assistance continues to feed me the history of technical problems and a large amount of requests, I have requested payment several times but nothing, I will continue the matter for legal avenues as in my opinion it is a beautiful and good scam.

Stay away

Automatic translation:
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1 year ago

Hello Bubble,

Thank you very much for submitting your complaint and I'm really sorry to hear about your issue with Rabona Casino. Please allow me to ask you a few more question before we would move forward.

Could you please advise if your account is already verified and is yes, since when exactly? Did you accumulate your winnings with real money or did you use a bonus? When was the last time you spoke to the casino and what was it about?

Please note that we recommend to wait at least 14 days for your verification/withdrawal to be processed specially if it’s your first ever request.

Looking forward to your answer.

Regards,

Nick

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1 year ago

Dear Bubble,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond to your complaint in the given time frame, or don’t require any further assistance, we will reject it.

Public
Public
1 year ago

The complaint will be now closed for the above mentioned reason.

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