tommi_12's reviews

Casino Guru

We want players to understand gambling.

6 months agoOriginalTranslation
I've had the account for a few weeks. As long as you make deposits it's ok, the chat helps, they reply to emails and offer bonuses. When you want to withdraw (less than you deposited :), problems begin. KYC a few days. They reject payments without giving a reason. Suddenly they stop responding to emails, the chat no longer helps and they tell me to wait. Currently, I have been waiting for my payment for 7 days and they have stopped responding to emails. Thanks to such casinos, you lose the desire to play and if you are not addicted, you do not want to continue playing in any casino. Such casinos spoil the market. The bad thing is that if you deposit, they roll out red carpets... if you want to withdraw, you become the enemy. I will add that I wanted to withdraw much less than the deposits... this is a ridiculous casino and not worth your attention.
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  • Selection of games
  • Deposits available
  • Readable page
  • Kyc
  • They change their approach to the customer whenever he wants to pay something
  • Chat and emails do not help.
  • They are not focused on the customer, only on payments
Automatic translation:
9 months agoOriginalTranslation
A large selection of games, rtp seems ok, you can play longer than in other casinos, deposits are quick and hassle-free. Even managed to win something.
  • A large selection of games
  • Attractive site
  • News comes quickly to the casino
  • Slightly long payout time by bank transfer
Automatic translation:
10 months agoOriginalTranslation
The casino does not have responsible gaming. Despite many requests, they do not close the account, do not block access. Despite sending a few e-mails and chatting, the account is still active. After writing an e-mail, the rtp probably drops to zero, you can't play, there's no pleasure! This casino does not respect responsible gaming. They write back as if nothing happened and offer to continue the game!
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  • Convenient deposits
  • Number of games
  • There is no responsible gaming
  • You can only lose
  • They extend payouts so you keep losing
Automatic translation:
Megapari Casino
10 months ago
Hello. We apologize for any inconvenience you have experienced, and we are genuinely concerned about your situation. It would be greatly appreciated if you could update your review with your Account number. This will allow us to thoroughly investigate your issue and provide you with a more appropriate resolution.
1 year agoOriginalTranslation
Problem with the deposit that did not go to the account ... the first such case by neosurf, incompetent customer service only makes you wait, first two hours, then longer, they refer the matter to the "financial department" ... I closed the account
  • I didn't notice
  • Maybe the look of the page
  • No deposit despite confirmation
  • Poor customer service
  • Waste of time waiting for the funds to show up in your account
Automatic translation:
1 year agoOriginalTranslation
A large selection of games, a clear and nice interface, a few days of playing and RTP seems to be at a good level. Kyc a bit complicated and takes about 2 days. Overall a good rating
  • A large selection of games
  • Graphics and interface
  • Chat support
  • Speed of service and good RTP
  • Slightly complicated KYC
  • Small allowable daily payout (400)
Automatic translation:
1 year agoOriginalTranslation
Constantly technical problems, games freeze. It is not even known whether it counted the possible winnings correctly. rtp tragedy. Every time you win, all spins are zero! Nothing, nothing, nothing, nothing. In my opinion, rtp is controlled and you can't win more than the operators allow. I've played tens of thousands of spins and for each successive win you always lose. They refused to close my account on request. In addition, the deposit was lost and I have not received an answer where the funds disappeared.
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  • Nothing positive
  • Poor support, no help
  • Rtp low
  • Page hangs
Automatic translation:
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