shaneswife's reviews

Casino Guru

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3 months ago
I deposited for the first time and submitted a bonus. When I noticed the bonus was not credited, I contacted customer support. I chatted with Trey who said their bonuses were not working but could manually add a different bonus with a higher playthrough. I asked for a refund and Trey said it would be 24-48 hours for someone to respond to me. Meanwhile they are leaving the bonus that is not working up for unsuspecting people like me to deposit. This is a case of bait and switch. Terrible!
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  • Terrible customer service
  • Do not honor bonuses
5 months ago
I wanted to share my experience with Fair Go casino. I am always able to reach customer service, and the verification process went smoothly for me. I used a deposit bonus and cashed out in 2-3 business days after verification, as they said.
  • always able to reach customer service
  • smooth verification process
  • Easy withdraw
5 months ago
I made a deposit and claimed a bonus. I wagered the playthrough and submitted for withdraw. KYC was complete, was told I would receive an email from their finance department once my withdraw was approved. The time frame they gave for being a crypto withdraw was 2-3 days. I did receive the email advising me they made a partial payment and I did receive the payment. I then had to go and make another withdraw request and start the process over. Again 2-3 days, and again another partial payment. I made my final withdraw request except this time it has been 5 business days and I am being told the finance department is busy and to hold tight. The first payment was $400, the next $350, and now I am waiting for $500. This has been going on 3 weeks and I'm not sure when I will receive the last withdraw or if I will receive another partial payment and need to make another request.

I wanted to update that after this review I received an email saying I was being paid $250. The other $250 is back in my casino account and I must make another request for withdraw.
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  • variety of games
  • always able to reach customer service via chat
  • split winnings into multiple withdraws
  • must resubmit for withdraws when only receiving partial payments, which starts the waiting time all over
6 months ago
Wanted to share the great experience I had with Del Oro Casino. I am happy with the game selection, customer service, and experienced the instant withdraw process. Quickly moved to the top of regulars I will be visiting.
  • game selection
  • customer service
  • instant withdraws
DelOro Casino
6 months ago
Dear Shaneswife,

Thank you so much for taking the time to share your experience with us. We are thrilled to hear that you had a great time at Del Oro Casino!

We work hard to ensure that our game selection is top-notch, so we are delighted that you found it to your liking. Our customer service team is dedicated to providing the best possible support to our players, so it's great to hear that they left a positive impression on you.

We understand how important quick withdrawals are to our players, and we are pleased that you had a smooth experience with our instant withdrawal process.

We are honored to have quickly become one of your top choices, and we look forward to welcoming you back as one of our regulars. If there is anything else we can do to enhance your experience, please do not hesitate to let us know.

Thank you for choosing Del Oro Casino, and we can't wait to provide you with many more enjoyable experiences in the future.

Kind regards.
Del Oro Casino
7 months ago
I think reviews are important either if you have a good experience or not. I would like to share my recent experience with Hugewin casino. The customer service was excellent. I was very happy with the game selections and providers they have. I cashed out so easily, in less then 30 minutes.
  • Game selection
  • multiple game providers
  • easy, instant payout
  • Fantastic customer support
7 months ago
I like Brango casino and have always had a good experience with customer service. They honor their withdraws and always have multiple promotion options.
  • Customer Service
  • Live chat
  • instant withdraw
7 months ago
mBitCasino is one of the best casinos I have ever played at. The customer support is great, game selection and new games always coming in, payout is quick and easy.
  • Great game selection
  • fabulous customer support
  • easy and quick pay out
mBitCasino
7 months ago

Thanks a million for the awesome review! 🎉
We're happy that you've had a great experience with us.

With our ever-growing game selection and regular new additions, there's always something fresh to dive into. And quick, hassle-free payouts? You bet! Thanks again for your support – here's to many more epic gaming sessions together!
7 months ago
Terrible trying to get a withdraw. I requested a withdraw over 3 weeks ago, still waiting.
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