Mirka is a Casino Analyst and Complaint Specialist at Casino Guru. Her role involves adding new casinos to our database, ensuring website information is accurate, and addressing player complaints. During university, Mirka gained experience in administration, starting in a small company and later mov...
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Mirka D.
Author
Mirka Dubasova
Casino Analyst & Complaint Specialist
Mirka is a Casino Analyst and Complaint Specialist at Casino Guru. Her role involves adding new casinos to our database, ensuring website information is accurate, and addressing player complaints. During university, Mirka gained experience in administration, starting in a small company and later mov...
Maximum withdrawal limit also applies to progressive jackpot wins
Casino screenshots
Fair Go Casino Review
To find out what Fair Go Casino has to offer, our experts used our casino review process and checked both the highlights and the drawbacks of the casino. With a close look at the casino's Terms and Conditions, licenses, player complaints, support, and limits, our team had all they needed. They were able to give a clear verdict on how safe and fair this casino is.
We've worked out the casino's Safety Index, a numerical and verbal representation of online casinos' safety and fairness, based on these discoveries. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Fair Go Casino has a Below average Safety Index of 5.2, which means it may not be the best choice for most players in terms of fairness and safety. Our full Fair Go Casino review offers details that can help you decide whether this casino is right for you.
Safety Index – Fair Go Casino fairness and safety
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Fair Go Casino, we meticulously evaluated and analyzed the Terms and Conditions of Fair Go Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, as we discovered some serious issues with fairness of this casino's T&Cs, we advise seeking a casino with fairer T&Cs or at least approaching this casino with caution.
Considering our estimates and the factual data we have collected, Fair Go Casino appears to be a very large online casino. Considering its size, this casino has an average sum of disputed winnings in complaints from players. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
To our knowledge, Fair Go Casino is absent from any significant casino blacklists. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
On the whole, also considering other contributing factors in our assessment, Fair Go Casino has achieved a Safety Index of 5.2, which is classified as Below average. To our knowledge, this casino is not a suitable option for players seeking an online casino that fosters fairness and honesty in its treatment of customers.
Note: To the best of our knowledge, Fair Go Casino is associated with 6 other online casinos. The Safety Index of Fair Go Casino takes into account the qualities of all the interconnected online casinos. This connection has resulted in a decreased Safety Index.
Fair Go Casino T&Cs
Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. Within the T&Cs of many casinos, we uncover clauses that we deem unfair or potentially predatory. These rules can be used as a reason for not paying out winnings to players in specific scenarios.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Fair Go Casino to be unfair.
Note: You can see our specific T&Cs findings in detail here.
Player complaints related to Fair Go Casino
Our casino assessment rests heavily on player complaints, since they provide us valuable data about the issues experienced by players the and the casinos' way of putting things right. When calculating the Safety Index for each casino, we take into account all of the complaints that we get through our Complaint Resolution Center in addition to the complaints that we find elsewhere.
We currently have 10 complaints directly about this casino in our database, as well as 34 complaints about other casinos related to it. Because of these complaints, we've given this casino 16,214 black points in total, out of which 13,943 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.
Fair Go Casino user reviews and feedback
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
Based on the 12 user reviews of Fair Go Casino in our database, it has a Good User feedback score. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Company information and licenses of Fair Go Casino
Fair Go Casino is in the ownership of Deckmedia N.V. and has an annual revenue estimate greater than $20,000,000. This establishes it as a large online casino within the bounds of our categorization.
To our knowledge, Fair Go Casino has not obtained a gambling license from any regulator.
Withdrawal limits, win limits, and payment method options
Fair Go Casino supports 15 payment methods. This includes: PaysafeCard, Payz (ecoPayz) , VISA, Mastercard, Neosurf, American Express, Bitcoin (BTC), Bank transfer, ApplePay, Google Pay, Discover, eZeeWallet, Litecoin (LTC), Bitcoin Cash (BCH), CashtoCode.
Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.
Withdrawal limits
Win limits
AUD 7,500 per week
No win limit
Withdrawal limit also applies to progressive jackpot wins!
Note: It's possible that some of the payment methods listed may not be used for both deposits and withdrawals. Moreover, the availability of certain payment methods may change depending on your country.
Support and language availability
"We factor in customer support quality and language options as key data points whenever we review an online casino." The table below contains information about the languages at Fair Go Casino.
Language
Website
Customer support
Live chat
English
24/7
Testing the customer support team is part of every review we carry out. We contact them to check how fast, helpful, and professional they are. Good customer support can make all the difference when things go wrong. It's there to help you sort out problems with your account, withdrawals, or anything else that might occur along the way. Fair Go Casino has a good customer support, judging by the results of our testing.
Casino games and slots available at Fair Go Casino
Fair Go Casino gives players an option to play these types of games: Slots, Roulette, Blackjack, Video poker, Baccarat, Jackpot games, Live games, Keno, Other card games, Other games, Live baccarat, Live blackjack, Other live games, Live roulette.
The casino's game library includes titles from 1 provider. This includes SpinLogic Gaming.
Fair Go Casino bonuses and promo codes
Online casino sites offer bonuses to attract and retain players, as an incentive to register a account with them and begin playing. The most prevalent bonus types are no deposit bonuses (or free spins) that you can get simply for registering an account, and deposit bonuses that are given out after making a deposit. Casinos also offer promotions like loyalty programs, welcome sign-up bonuses, and bonus codes.
We currently have 3 bonuses from Fair Go Casino in our database, which include:
25 FREE SPINS on Triple Tigers
A$5 NO DEPOSIT BONUS
100% up to A$200
Kindly take note that only players from specific countries may be eligible for some of these bonuses. To find out which bonuses you can claim, see the 'Bonuses' segment of this review.
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Company info
Owner
Deckmedia N.V.
Established
2017
Estimated annual revenues
> $20,000,000
Safety and fairness
Safety and fairness
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Fair Go Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
We go over the terms and conditions of each casino and look for unfair rules that could potentially be used against players. Any clauses we consider to be unfair result in a lower Safety Index for the casino.
Casino size
Very big casinoVery big group
Bigger casinos are generally safer for players, because their high revenues allow them to pay out even very big wins without any issues and their quality has been proven by a large number of players. We take into account estimated revenues over the last 4 years and also consider revenues of related casinos.
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Besides direct complaints, we also considered 7 complaints from other sources.
Blacklists
None
0x
If a casino appears on relevant blacklists, it is usually a sign that it has some negative qualities. We consider each blacklist and decrease the casino’s Safety Index based on our view of the situation and its seriousness.
Other factors
Slightly negative
Operates without a license
There can also be other characteristics and qualities of a casino that influence its Safety Index, such as win limits, low withdrawal limits, fake games or licenses, bad or no customer support, a network of land-based shops, etc.
Licensing authorities
No license
Important
Important:
Casino may confiscate money from dormant accounts
This casino deducts the entire balance (or a very large regular dormant account fee) from player accounts that have been inactive for a certain period of time (12 to 18 months).
Important:
Casino applies withdrawal limits to progressive jackpot wins
This casino applies a withdrawal limit to winnings from progressive jackpots. We consider this unfair, as these wins are usually paid out by the game provider, so it does not make sense for the casino to restrict them by a withdrawal limit.
Important:
Casino operates without a license
This casino operates without a license. As a result, the casino does not have to follow rules set by licensing authorities. Additionally, you will not be able to turn to any licensing authority if you run into issues.
Unfair terms and conditions
Playing restricted games while wagering bonuses may forfeit bonus balances
Show full rule and our analysis
Low-risk play may lead to winnings being confiscated
Show full rule and our analysis
Winnings from bonuses claimed while there are pending withdrawal requests may be forfeited
Show full rule and our analysis
Casino voids gaming account balances after less than two years of account inactivity
Our Safety Index calculation also takes into account complaints about related casinos and complaints submitted through websites other than Casino Guru.
Submit a complaint
Games
Games
Explore the game selection available at Fair Go Casino. Find out what types of games are available, which game providers are supported, and which are the most popular titles available at the casino.
Game types
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 8
Not Available: 7
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 4
Not Available: 4
Game providers
Casino Bonuses
Fair Go Casino bonuses
Browse all bonuses offered by Fair Go Casino, including their no deposit bonus offers and first deposit welcome bonuses.
Casino Guru
We want players to understand gambling.
Payment methods
Payments
Browse an overview of payment methods supported by Fair Go Casino, along with related limits and fees associated with transactions to or from your casino account.
Payment methods
Show all
(15)
Payment methods (15)
Transaction limits
Withdrawal limits
A$7,500
per week
Applied to progressive jackpot wins
Win limits
Unknown
Currencies
Traditional
Supported Fiat currencies.
AUD
Customer support
Customer support
Curious about the customer support options available at the casino? Explore the language options and support types, as well as the results of our customer support testing.
Language options
Website
Available in
1 language
English
All languages (1)
English
Live chat
Available in
1 language
English
All languages (1)
English
Customer support:
Available in
1 language
English
All languages (1)
English
Live chat rating
Good
Average response time: 3m
Based on 6 tests
Date and tester
Response time
Rating
14 Jul 2026
Mirka D.
3m
Subpar
02 Jun 2025
Mirka D.
Not measured
Good
10 Jul 2024
Silvia S.
Not measured
Good
08 Jun 2023
Endri K.
Not measured
Good
26 Apr 2022
Tomas K.
Not measured
Good
20 Sep 2021
Maria S.
Not measured
Good
User reviews
User reviews of Fair Go Casino
This is a place to share experience with Fair Go Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
User feedback:
Good
Rated by 12 users
Very positivePositiveNeutralNegativeVery negative
Do you have any experience with this casino?
Write a review
Casino Guru
We want players to understand gambling.
• 9 months ago
As usual with online casinos, deposits were instant, without verifying account. To withdraw was the usual KYC process , which took a couple of days, but once verified all withdrawals have taken approx 2 days to process on their end and approx 3 days for my bank to process the wire transfer. No issues with delayed withdrawals. I even managed to come top 3 in one of their tournaments and won $2500 which was instantly withdraw-able. Good selection of games, would recommend.
Withdrawals all deposited into my account within a week
Good game variety
Few withdrawal methods
• 2 years ago
I wanted to share my experience with Fair Go casino. I am always able to reach customer service, and the verification process went smoothly for me. I used a deposit bonus and cashed out in 2-3 business days after verification, as they said.
always able to reach customer service
smooth verification process
Easy withdraw
• 2 years ago
They accept smaller deposit amounts which can be nice at times. This was my 3rd time depositing with them(clean $8 deposit w/o any bonus or coupons) hit for $1000. I was verified in a less than a day(on the weekend) and it’s been 2 days now expecting deposit probably tomorrow, will keep posted. Had no problems at all reaching chat line or CS email and had always been responded to quickly and with polite and interactive agents. So for me a big Thumbs Up(to date)!!!
Withdrawal verification quick
Customer service quick and friendly
Getting used to AUD
Some bonus I saw had little higher playthrough
• 3 years ago
Pretty Good casino however Verification was a bit painful. I had to resubmit my docs a few times It took me over 10 times to catch a win but that’s normal withdrawal was within a few days however so that’s a plus. Verification process took a week and a half because of resubmitting the docs. Hoping they don’t take away bonus’s
Good withdrawal time (not instant but pretty fast)
Customer support friendly and responsive
Tricky terms (it didn’t affect me but I read them before playing)
• 3 years ago
They pay. Once you are verified they process payments fairly efficiently especially compared to most other RTG casinos. Withdraws are held for a 2 day review period with payment sent on the 3rd day. Have had a handful of withdrawals now in various sizes from 300-2700 and every one of them was processed efficiently according to their terms and conditions. Personally, it seems like I get quite a bit more play time here on my deposits compared to other RTG casinos, at least of the legitimate ones. Fair Go is one of a handful of RTG casinos that are actually decent and fair. Remember to look over the terms and conditions before playing at any online casino.
They pay out.
Decent deposit bonuses with no max cash out.
After a few withdraws you are no longer eligible for most bonuses.
• 3 years ago
Unfair terms and conditions- chat agents are lazy especially JEAN - let’s you play games which go against coupons then wont help you find games which you are allowed to play. NEVER playing with them again.
Everything
• 3 years ago
SCAMMER SITE, $15000 WINNINGS HELD AND ACCOUNT CLOSED
THEY TAKE YOUR MONEY QUICKLY
DONT PAYOUT HIGH WINS
CLOSE ACCOUNTS WHEN THEY FEEL LIKE IT
GOOD COMMUNICATION UNTIL I CLAIMED WINNNINGS, AFTER THE CLAIM, NO RESPONSES
• 4 years ago
UPDATE: Casino says they did nothing wrong. Well they did, they treated me like crap over $30 and 20 spins. It is a poor business decision, I will never deposit here again. EVER. I spent a lot of money at FairGo this past year. They get no more of my money! Too bad, So sad.
They declined a deposit and then later put it through again and refused to honor the coupon for the 'accidental' transaction.
• 4 years ago
Bunch of bottom feeding parasites about sums them up. should be band from training in Australia.
Everything thing about them
• 4 years ago
Terrible. I agree with the other reviews. I won a bit back in 2019. They’ve since restricted my account from all coupons and bonuses. If you win, take it amd run.
Cheap bonuses
Blackballs players if they win
Rude customer service
Chat reps leave you on read on chat and don’t respond.
• 4 years ago
Fair go Casino is nothing but a scam!! With a inadequate customer support that does not reply back to you. Take your winnings from your withdrawal and what’s left online to leave you with $30 on your account! *u#k fair go! Take this online casino off the website!!! And bring back Gaming Club in Australia!
Don’t pay out
No customer support that’s helpful
Website glitches
• 4 years ago
Absolutely disgusting casino .after taking forever to get verified to claim my win of $10,000 I’m sure they took so long hoping I would play it down .anyway after depositing huge amount of $$$ I won big I put in for withdrawal got approved weeks later no money logged in only to find that they decided to void all my winnings and they were so proud of them selves by saying we have put $50 back in your account to come play again while your luck is good by winning .I contacted them they gave me every excuse they could they lied cheated me ripped me big time .I begged them to reconsider and if they need to penalise me by voiding half but not the lot even tho I know I done no wrong but no they took it all .no compassion or loyalty for me .they are disgusting casino . Iv since found an unreal casino iv won many a times and received all my winnings with in few days of withdrawing
Nothing positive nothing at all
Quick to approve you for deposit weeks to months to get verified for withdrawals only to be robbed of it all and then they try patronise me and hassled me to come back and try again pfft fools and I had pleasure to tell them what they are thieving.….,
Discussion
Fair Go Casino discussion
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