ComicPlay Casino Review

The player from the US had faced an issue with ComicPlay Casino where he was told there was no maximum cash out on a 450% bonus he had earned using the Wonder Box promo. After winning a grand jackpot, the casino employees had stated he could only cash out $3,500 at $2,500 per week, despite him adhering to the bet restrictions. The player had not received any winnings from his original win and a subsequent win. The Complaints Team reviewed the player's case and found evidence that the promotion he had redeemed explicitly mentioned no maximum cashout. The team had contacted the casino for a detailed explanation. The casino had acknowledged a human error that led to the confusion and confirmed that the player's balance was free from any restrictions. The Complaints Team had extended the timer for the complaint resolution to allow the player to confirm the successful withdrawal of all disputed funds. However, the player stopped responding and failed to provide an update, so the complaint was closed/rejected.

The player from the US had his winnings from a bonus and his real deposit capped. Later, it turned out that the player did not meet the condition for a mandatory confirmation minimum deposit after using a no-deposit bonus, and his winnings were even lost by playing. We concluded there was basically no issue and so nothing to solve at all.

The player from the US is complaining about unauthorized transactions. After making a deposit, the transaction was deducted twice, but only one deposit was credited to his account. Unfortunately, the player didn't provide evidence that both transactions were made to this specific casino, therefore we were forced to close this complaint.

The player from Spain has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The complaint was rejected because the player didn't respond to our messages and questions.

The player from California has submitted a withdrawal request less than two weeks prior to contacting us. Winnings haven’t been obtained up to this day. The player later confirmed that the withdrawal was processed successfully, therefore we marked this complaint as resolved.

The player from the US had had issues with verifying a deposit for a withdrawal at an online casino. Despite the player's proof of deposit, the casino had insisted that the deposit did not go through. This had left the player's winnings and a $30 deposit unaccounted for. However, the issue had been resolved when the player realized the funds had been sent to the wrong place. We had subsequently closed the complaint as 'resolved'.

The player from New Jersey had raised a complaint regarding a prolonged withdrawal process and its conditions. After depositing and betting, her account balance had shown $2300. However, the casino was only approving a withdrawal of $190, citing a max withdrawal limit of $100 for her active bonus. The rest of her balance had remained in the account. We intervened by asking for more details and reaching out to the casino. The issue was successfully resolved with the player confirming receipt of her funds. We had subsequently marked the complaint as 'resolved' in our system.

The player from Tennessee won a significant amount at the casino. However, he reports receiving only partial winnings weekly and experiences delays in payments. The issue was resolved as the player and the casino agreed on a $1000 a-week withdrawal limit.