tamalamaland123's reviews

Casino Guru

We want players to understand gambling.

1 week ago
Overall not a bad place to play. I've had some good luck with the RTP and chat was fast and friendly. My struggle has been with the lack of game providers available and the rather long verification/withdrawal times. I made a nice withdrawal. Verification took 48 hours but was straightforward. About a week before I received the withdrawal. No withdrawals processed on weekends and they state it can take 1-5 days. It sure did.
Read moreRead less
1 week ago
I've had a good experience here. Straightforward and quick verification, decent RTP, and fast withdrawals. Good game selection and friendly customer service. I've played here on and off for a while so I'm comfortable giving this site a very positive review.
5 months ago
Gave things a try and deposited about $400 CAD. Pretty much straight down after playing several different games. Very very poor RTP, fees charged for depositing, and limited selection of games. The good news is chat was prompt and helpful and closed my account immediately upon my request.
8 months ago
The automated system for verification was a complete failure. I used my driver's license and it stated my name had to be the same as my ID, and it is. Chat instructed me to reboot, clear cache ect and then suddenly my utility bill was rejected instead. These are the same documents I always use and they are up to date and valid and in the correct format. Chat told me to come back the next day, but they were unavailable and I gave up.

Update: I went back a number of days later and found out that I am now verified, which is good. It would have been appreciated if someone had reached out to me via email to let me know. I've adjusted my rating and will be giving things another chance.
Read moreRead less
9 months ago
I find it frustrating to go through the process of reading reviews, terms and conditions, decide to sign up and give things a try, only to find out not only do they not have Interac available, but they currently don't deal in any currency other than EUROs. I had to provide screenshots showing no payment method available for me at all before chat eventually asked me to change my currency from CAD to EURO, which I declined and closed the account. They don't seem very organized unfortunately.
Read moreRead less
Lamabet Casino
4 months ago
Dear Tammy,

Thank you for sharing your experience. We sincerely apologize for the inconvenience you experienced when registering and choosing payment methods. We understand how important it is for players to have access to convenient payment methods and we are very sorry that you have experienced this situation.

Indeed, the availability of certain payment methods may depend on your geographical location and we make every effort to ensure that we have a wide range of options for all of our players. We are grateful for the screenshots you provided, which helped us identify the issue more quickly. Regarding the suggestion to change the currency, we appreciate your feedback and are working to ensure that such situations do not cause additional inconvenience.

Your feedback is important to us as it helps us to improve our service. Our team is already analyzing this case to improve the level of service and avoid similar misunderstandings in the future. We sincerely hope that you will give us another opportunity to correct your impression of our service.

If you have any additional questions or suggestions, please do not hesitate to contact our support team at support@lamabet.com. We are always ready to help.

Best regards,
LamaBet Support Team
9 months ago
I've had a pretty great experience here so far. Better than average RTP over the course of a few weeks and a couple of good withdrawals that were processed super fast without any issues. I wish there was more of a game provider selection, but the games I do have access to have given me plenty of play time so I'm not complaining. Verification was straightforward and quick.
9 months ago
Aside from having two deposits totaling over $200 CAD disappear within minutes compared to other sites I enjoy playing at, my second deposit required that I provide chat with an actual receipt of the payment from my bank before they applied it to my account. An account I verified before playing. Thankfully I screenshot every deposit I make. I use Interac etransfer and had already received notice in my email that the casino had the funds, but they wanted proof before they completed the deposit. That's the first time I've ever experienced this, and the last deposit I'm making here.
Read moreRead less
Kent Casino
6 months ago
Hello!
We understand your concerns regarding the returns of our site. As an online casino, we strive to provide a fair and diverse gaming platform for our players. Our goal is to provide high quality games with fair odds for all participants. However, it is important to remember that luck is the most important factor in online casinos.
Regarding your deposit, we are sorry that this has caused you discomfort, however, in exceptional cases additional files may indeed be required to deposit funds, but we are always here to advise you on what is needed and where to get it.
11 months ago
Nothing but good things to say about this casino. Great selection of games, 24/7 efficient and friendly support, plenty of bonuses for those who use them, and withdrawals are completed super quickly, well within 24 hours if not even within an hour. I had some struggles with the app that does live verification, but that was sorted out in a timely manner and all was well. I've had a great time playing here.
Read moreRead less
  • Prompt verification
  • Fast withdrawals
  • Great customer service
  • Lots of popular games and decent rtp overall
11 months ago
I couldn't win anything here if I filled a wagon full of money and towed to the site and dumped it in one game. I am also confused as to why there are two separate Boomerang casinos, one by Rabidi, and another by Casbit with identical logos. I couldn't get a straight answer out of either site that made any sense.
  • Nice looking site with a decent selection of games
  • Customer support via email was super quick
  • Pretty brutal RTP for me.
Boomerang-Bet Casino
11 months ago
Dear tamalamaland123,

Our entire team is very grateful for your feedback!

We apologize for the frustration you encountered during your time at Boomerang-Bet Casino. We strive to provide a fair and enjoyable gaming environment for all our patrons, and it's disheartening to hear that your experience fell short of expectations.

Regarding the confusion about the two separate Boomerang casinos, one by Rabidi and another by Casbit, we understand the concern. We will definitely look into this matter to ensure clarity for our players. Transparency and clear communication are paramount to us, and we apologize if you felt that our responses were not satisfactory.

If you have any further feedback or questions, please don't hesitate to reach out to our support team. We appreciate your feedback as it helps us improve our services for all our players.

We hope you'll consider giving us another chance in the future.

Best wishes,
Boomerang-Bet Casino
11 months ago
Not terrible and not great. Verification was within 24 hours, and I had some luck, but then waiting four days for the withdrawal to be processed. They are very clear about it taking at least two, if not five working days (nothing happens on weekends) and the money will sit there in your account to play until then. I'm not a fan of that.

Only a few providers available for me as a Canadian player, even Quickspin was blocked. The games lagged often and when refreshed suddenly my bet was way above what I had been playing at several times, which was weird.

No responsible gambling tools without contacting support, and to close my account, which I decided to, I received a reply to my email saying it could be a number of days for a reply. This kind of stuff just feels predatory and so I can't give them high marks even though I made a nice withdrawal.
Read moreRead less
  • Chat available quickly
  • Verification was quick and painless
  • I had some luck
  • Slow withdrawals, potentially a week
  • No easy access to responsible gambling tools
  • Not enough games for this girl
Show more reviews (+10)
Showing 1 – 10 of 27 reviews
1 23
Trustpilot_flash_alt
What’s your opinion on Casino Guru? Share your feedback
Follow us on social media – Daily posts, no deposit bonuses, new slots, and more
Subscribe to our newsletter for newest no deposit bonuses, new slots, and other news