Adam is one of Casino Guru’s casino quality specialists. In his work, he ensures that our online casino database is in perfect shape in the matter of data quality. On top of that, he updates pre-existing entries to ensure our site’s visitors always find relevant and helpful information. Before join...
OverviewUser reviewsSafety Index explainedDiscussion
Adam M.
Author
Adam Maclean
Dep. Casino Data Team Lead & Complaint Specialist
Adam is one of Casino Guru’s casino quality specialists. In his work, he ensures that our online casino database is in perfect shape in the matter of data quality. On top of that, he updates pre-existing entries to ensure our site’s visitors always find relevant and helpful information. Before join...
Not all game providers are available for all countries
Limited choice of payment methods
Games
Games
Live games
Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
Poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games
Available: 12
Not Available: 3
Live shows
Live baccarat
Live bingo
Live blackjack
Live dice games
Other live games
Live poker
Live roulette
Available: 8
Not Available: 0
Transaction limits
Withdrawal limits
€6,000
per month
€1,500
per week
Win limits
Unknown
Language options
Website
Available in
3 languages
EnglishFrenchGerman
All languages (3)
English
French
German
Live chat
Available in
4 languages
EnglishFrenchGermanSpanish
All languages (4)
English
French
German
Spanish
Customer support:
Available in
4 languages
EnglishFrenchGermanSpanish
All languages (4)
English
French
German
Spanish
Licensing authorities
No license
Planet Spin Casino Review
Planet Spin Casino was tested by our casino review team. They used our casino review methodology to look at its strong points and the areas that need work. Our team checked the casino's Terms and Conditions, licenses, player complaints, support, and limits. They used these to find out if this casino is safe and honest or a risk to players.
Our evaluation has led to the casino's Safety Index, a numerical and verbal representation of our findings regarding safety and fairness of online casinos. A higher Safety Index decreases the probability of experiencing issues when playing or making a withdrawal. Planet Spin Casino has a Below average Safety Index of 6.0, which indicates that it may not be an optimal choice for most players as far as the casino fairness and safety go. Read our Planet Spin Casino review to discover more about this casino and decide whether it is a suitable option for you.
Safety Index – Planet Spin Casino fairness and safety
We calculate a casino's Safety Index based on an elaborate formula that takes into consideration a wide range of information that we have collected and assessed in our review. These involve the casino's estimated revenues, complaints from the players, T&Cs, blacklists, and so on.
In our review of Planet Spin Casino, we meticulously evaluated and analyzed the Terms and Conditions of Planet Spin Casino. We came across some rules or clauses that we did not appreciate, and all in all, we find the T&Cs to be somewhat unfair. Unfair or predatory rules have the potential to be held against players to defend withholding their winnings. Therefore, based on our findings, we advise caution if you choose to play at this casino.
Considering our estimates and the factual data we have collected, Planet Spin Casino appears to be one of smaller online casinos. In proportion to its size, it has received complaints with a high total value of disputed winnings. We consider both the casino's size and the number of player complaints and how they correlate, seeing as bigger casinos tend to receive more complaints due to the larger number of players.
Based on our findings, no important casino blacklists feature Planet Spin Casino. If a casino is included on a blacklist such as our Casino Guru blacklist, this could hint that the casino has committed some kind of misconduct towards its customers. We urge players to keep this in mind when searching for an online casino to play at.
All of that, together with other factors considered in our review, has resulted in Planet Spin Casino having a Safety Index of 6.0, which is a Below average value. This casino is not an advisable option for players looking for an online casino that creates a fair environment for their customers.
Terms and Conditions of Planet Spin Casino
When evaluating online casinos, we meticulously analyze each casino's Terms and Conditions with the aim to assess their fairness level. In T&Cs of many casinos, we come across certain clauses, which we perceive as unjust or overtly predatory. In some cases, these give the casino the possibility to justify withholding player winnings.
We found some questionable rules or clauses during our review, because of which we consider the Terms and Conditions of Planet Spin Casino to be somewhat unfair.
Note: Our particular discoveries from the T&Cs analysis are available here.
Player complaints regarding Planet Spin Casino
Player complaints play an important part in our casino review methodology, as they give us a clear insight into issues experienced by players and casinos’ way of handling them. We take into account all complaints filed via our Complaint Resolution Center in addition to those we compile from other sources when examining each casino's safety and fairness.
We have found one relevant complaint about this casino. Because of this complaint, we've given this casino 452 black points. You can find more information about the complaint and black points in the 'Safety Index explained' part of this review.
User feedback and reviews of Planet Spin Casino
On Casino Guru, users can rate and review online casinos to voice their opinions, feedback, or experience. Based on these, we generate a total user feedback that varies between Terrible and Excellent.
However, the User satisfaction score is only calculated once a casino has 5 or more reviews. Since we have only collected reviews from 2 players, Planet Spin Casino does not have a User satisfaction score yet. You can find the reviews in the User reviews part of this page.
Note: It's important to note that user reviews may not always provide an objective reflection of the casino's quality. Instances exist where casinos write fake reviews to boost their user feedback score, while some dissatisfied players leave multiple negative reviews to tarnish the casino's reputation. Our best efforts are put into filtering these out and calculating an objectively accurate user feedback score; nonetheless, we do not include user feedback in our Safety Index calculation.
Licenses and company information
Planet Spin Casino is owned by O.R.K N.V., and we have estimated its yearly revenues to be greater than $1,000,000. Based on the revenues, we consider it to be one of the smaller online casinos on the market.
As far as we are aware, Planet Spin Casino has not been granted any official gambling license.
Many online casinos have set limits on how much money players may win or withdraw. Some casinos apply win or withdrawal limits that can be rather restrictive, but usually these limits are high enough to not affect most players. This is why we always acknowledge these when assessing casinos. All the details regarding the casino's winning and withdrawal limits can be found in the table below.
Withdrawal limits
Win limits
EUR 1,500 per week
No win limit
EUR 6,000 per month
Note: It is unlikely that all of the payment options mentioned before can be used for both deposits and withdrawals. Similarly, some payment options may only be used in selected countries.
Available language options and customer support
As part of our casino review process, our expert team gathers data regarding customer support options and available languages. The options available at Planet Spin Casino can be seen in the table below.
Language
Website
Customer support
Live chat
English
Spanish
German
French
During our testing, we always contact the casino's customer support and test their responses to see how helpful and professional they are. We consider customer support important, as it can be extremely helpful in case you are experiencing issues with registration at Planet Spin Casino, your account, withdrawals, or anything else. According to our tests and collected information, Planet Spin Casino has a good customer support.
Casino games and slots available at Planet Spin Casino
Players can enjoy these types of casino games at Planet Spin Casino: Slots, Roulette, Blackjack, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, Virtual sports, Other games, Crash games, Live shows, Live baccarat, Live bingo, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.
Casino games supplied by 30 game providers are available. This includes NetEnt, Nolimit City, Play'n GO, Evolution Gaming, Pragmatic Play, Quickspin, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Amatic, Evoplay, Ezugi, Push Gaming, GameArt, Booming Games, Tom Horn, Relax Gaming, Betgames, Smartsoft Gaming, We Are Casino, Fugaso, Stakelogic, Spribe, Kiron Interactive, Games Global, Cayetano, Amusnet, PG Soft (Pocket Games Soft).
Planet Spin Casino bonus offers and codes
Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. No deposit bonuses, free spins, and deposit bonuses are some of the most sough-after bonus types. No deposit bonuses can be obtained by registering an account at the casino, while deposit bonuses are given out upon making a deposit. Moreover, casino promotions can also include bonus codes, welcome sign-up bonuses, or loyalty programs.
As of right now, our database holds 2 bonuses from Planet Spin Casino, including:
100% up to C$1,000 and 100 extra spins
100% up to C$1,000
Please keep in mind that these bonuses might not be available to players from certain regions. See the 'Bonuses' section of this review for more details and to find out which offers are available to you.
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Company info
Owner
O.R.K N.V.
Established
2023
Estimated annual revenues
< $1,000,000
User reviews
User reviews of Planet Spin Casino
This is a place to share experience with Planet Spin Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.
i've won 100 euro with a welcome 5 euro no deposit the casino offered. made a withdrawel request on 13-08-2024 and uploaded my documents the same day. since nothing happened, I left a message in the chat - which is never live at any time - and asked if anything else was needed. I then received an email congratulating me on my win stating it would take 2 buisness days to verify my id. time went by, so i left several messages, but no one ever answered me again. i tried to log in today but to my great surprise, I discovered that my account had been blocked. pardon me? I have never experienced anything so disrespectful. don't play there!
I was interested in checking this casino out, but after signing up it requires a code to your phone via sms which didn't work and showed an error. No chat available to ask for assistance, so that's a bad sign in my experience.
Safety Index explained
Safety Index of Planet Spin Casino explained
Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Planet Spin Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.
Safety Index:Below average6.0/10
One of smaller casinos, based on our research and estimates
We consider the casino's T&Cs to be somewhat unfair
Not found on any relevant casino blacklist
High value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a slightly negative impact on the casino's Safety Index
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