Mad Rush Casino review

Name: Mad Rush Casino review
Item: Mad Rush Casino
Rating: 8.5

8.5/10Safety Index High by Casino Guru

Doesn't accept players from Ohio

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

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Payment methods

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Withdrawal limits

per month

€20,000

per day

€5,000

Owner Frenwall Limited

Operator Frenwall Limited

Established 2023

Estimated annual revenues

> $1,000,000

Licensing Authorities

Estonia

OverviewBonusesUser reviews1Safety Index explainedDiscussion1Payment methods21

Mad Rush Casino Review

Our independent casino review team has taken a detailed look at Mad Rush Casino in this review and evaluated its qualities and drawbacks in accordance with our casino review process. In assessing this casino's safety, our review team has considered crucial factors such as the fairness of its Terms and Conditions, licenses, player complaints, customer support, limits, and other relevant aspects to determine where it falls on the spectrum from safe and legit casino to a potential scam.

Based on the data collected, we have determined the casino's Safety Index, which is a score given to online casinos to describe their level of safety and fairness. A higher Safety Index generally correlates with a higher likelihood of a positive gameplay experience and hassle-free withdrawals. Mad Rush Casino scored a High Safety Index of 8.5, which makes it a recommendable option for most players in terms of fairness and player safety. Keep reading our Mad Rush Casino review to learn more about this casino and decide whether it is a good choice for you.

Fairness and safety of Mad Rush Casino

To calculate a casino's Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review. That entails the casino's Terms and Conditions, complaints from players, estimated revenues, blacklists, and many others.

In our Mad Rush Casino review, we extensively examined and analyzed the Terms and Conditions of Mad Rush Casino. We came across some rules or clauses that we did not appreciate, but all in all, we consider the T&Cs to be mostly fair. A rule that is unfair or predatory has the potential to be held against players to defend withholding their winnings, but in the case of this casino, we found only minor issues.

Mad Rush Casino is a very big online casino based on our estimates or collected information. It has a low amount of restrained payouts in complaints from players, when we take its size into account. We consider the casino's size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.

As far as we know, no relevant casino blacklists include Mad Rush Casino. The inclusion of a casino in blacklists, such as our Casino Guru blacklist, could suggest misconduct against customers. It's advisable for players to factor this in when making their casino choices.

In our comprehensive review of all relevant aspects, Mad Rush Casino has attained a High Safety Index of 8.5. This makes it a recommendable option for most players who are looking for an online casino that creates a fair environment for their customers.

Note: As far as we are concerned, Mad Rush Casino is related to 20 different casinos. Taking into account the connection between these casinos, we factored in the qualities of the associated casinos when evaluating the Safety Index of Mad Rush Casino. This connection has resulted in an increased Safety Index.

Mad Rush Casino Terms and Conditions

Every time we review an online casino, we go through the Terms and Conditions of each casino in detail and examine how fair they are. In T&Cs of many of them, we uncover clauses and rules which we consider unfair or outright predatory, as they give the casino the possibility to justify not paying out winnings to players in certain situations.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Mad Rush Casino to be mostly fair.

Note: Please take a look at our particular findings from the T&Cs examination here.

Player complaints about Mad Rush Casino

Our casino review methodology relies heavily on player complaints, seeing as they give us valuable information about the issues experienced by players and the casinos' way of resolving them. When determining the casino's Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels.

We currently have 3 complaints directly about this casino in our database, as well as 10 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,185 black points in total, out of which 433 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

Mad Rush Casino user feedback and reviews

Casino Guru, provides a platform for users to rate online casinos and express their opinions, feedback, and user experience. Relying on the collected data, we compute an overall user satisfaction score that varies from Terrible to Excellent.

So far, we have received only 1 player review of Mad Rush Casino, which is why this casino does not have a user satisfaction score yet. The score is computed only when a casino has accumulated 10 or more reviews. The reviews submitted by users are available in the 'User reviews' segment of this page.

Note: User reviews may not accurately reflect the casino's quality since some casinos may try to generate fake reviews to boost their user feedback rating, and dissatisfied players may also submit negative reviews to harm the casino's reputation. Although we make every effort to filter them out and calculate an impartial user feedback score, we do not include user reviews in our Safety Index calculation just to be sure.

Mad Rush Casino company data and licenses

Mad Rush Casino is owned by Frenwall Limited and has estimated annual revenues higher than $1,000,000. Based on the revenues, we consider it to be a small to medium-sized online casino.

Mad Rush Casino has a gambling license in Estonia.

Win and withdrawal limits, payment options

Mad Rush Casino accepts deposits via 21 payment methods. This includes: Neteller, Skrill, VISA, Mastercard, Nordea, Instant Bank Transfer, OP-Pohjola, Brite, S-Pankki, Danske Bank, Revolut, Google Pay, Interac, Alandsbanken, Jeton, Jetonbank, POP Pankki, Säästöpankki, Aktia, Oma Säästöpankki, MiFinity.

Many online gambling sites place restrictions on the maximum winnings and withdrawal amounts for players. Oftentimes, the win and withdrawal limits are high enough as to not impact most players. That being said, there are casinos, which pose quite restrictive limitations on the win and withdrawal amounts. This is the reason why we consider these limitations in our casino reviews. You can find information about the casino's win and withdrawal limits in the table below.

Withdrawal limits	Win limits
EUR 5,000 per day	EUR 250,000 per spin
EUR 20,000 per month

Note: It is likely that not all of the payment methods listed above are suitable for both deposits and withdrawals. Furthermore, certain payment options may only be available in specific countries.

Customer support and language options

In our casino reviews, we always collect data about available languages and customer support options. In the table below, you can see an overview of language options at Mad Rush Casino.

Language	Website	Customer support	Live chat
English			24/7
English			24/7

To understand how helpful, professional, and prompt the customer support representatives are, we contact them directly as a part of our casino review methodology. We find customer support important, since its purpose is to help you resolve any issues you might experience, such as registration at Mad Rush Casino, account management, withdrawal process, etc. We would say Mad Rush Casino has an average customer support based on the responses we have received during our testing.

Mad Rush Casino slots and casino games

Mad Rush Casino has these types of casino games on offer: Slots, Roulette, Blackjack, Bingo, Baccarat, Jackpot games, Live games, Other card games, Other games, Crash games, Live shows, Live baccarat, Live blackjack, Live dice games, Other live games, Live roulette.

Games from 33 casino game providers are available. This includes NetEnt, Play'n GO, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Big Time Gaming, Push Gaming, Wazdan, Spinomenal, Iron Dog Studio, Relax Gaming, Inspired Gaming, Gaming Corps, Fantasma Games, Koala Games, OctoPlay, Lucky Streak, Gamevy, AvatarUX, Live88, Retro Gaming, Spribe, Shady Lady, Reevo, Spinberry, SlotMill, Hacksaw Gaming, Print Studios, Ruby Play, Reel Play, Playnetic.

Mad Rush Casino bonuses and promo codes

Online casinos give bonuses to both new and existing players in order to gain new customers and encourage them to play. In 'Bonuses' section of this review, you'll currently find 10 bonuses from Mad Rush Casino based on the data from our database.

Note: In case you are looking for more information about this casino's bonus offers, visit our Mad Rush Casino bonuses page.

Bonuses

No Deposit Bonus:

Not available

Deposit Bonus:

Not available

Payment methods

Show all (21)

Withdrawal limits

per month

€20,000

per day

€5,000

Games

Show all

Slots

Roulette

Blackjack

No betting

No video poker

Bingo

Baccarat

Jackpot games

Live games

No poker

No craps

No keno

No scratch cards

No eSports betting

Crash games

Language options

English website

All languages (2)

English customer support

All languages (2)

English live chat

All languages (2)

Game providers

Show all (33)

Casino screenshots

Positives

Above average withdrawal limit
Simple and clean website design
Live chat support is available 24/7
Live dealer games are available

Negatives

Casino has max win limit per spin

Author: Natalia Jakoubek Last updated: 14 Oct 2025 Anything incorrect or missing? Let me know

Mad Rush Casino bonuses

Browse all bonuses offered by Mad Rush Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

We want players to understand gambling.

User reviews of Mad Rush Casino

This is a place to share experience with Mad Rush Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:

Not enough data

Rated by 1 user

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Casino Guru

We want players to understand gambling.

BorisO

Diamond

Sweden

• 1 year ago

New casino which is basically a big disappointment!
Strange bonus system and no chat help at all! Won some money but bounced back and no explanation why, no email notification as to why either.
Avoid this casino!

Edit: Now I got money that decreased by 5 euros! 78 Euro withdrawal and 73 on my account!

Many different games that work in Sweden
Många olika spel som funkar i Sverige
No technical errors
Inga tekniska fel

No chat at all
Ingen chatt alls
E-mail contact super slow between 48-72 hours you get a reply
E -post kontakt super långsamt mellan 48-72 timmar får du svar
No money bonuses, occasional free spins that often turn out to be rivets
Inga bonus på pengar, enstaka freespin som ofta blir nitar
painstaking verification process
krongligt verifiering process

Safety Index of Mad Rush Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Mad Rush Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:High8.5/10

Very big casino, based on our research and estimates

We consider the casino's T&Cs to be mostly fair

Not found on any relevant casino blacklist

Low value of withheld winnings in player complaints in relation to the casino's size

We also considered other factors, which had a slightly negative impact on the casino's Safety Index

The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Unfair terms and conditions

Playing restricted games while wagering bonuses may forfeit bonus balances
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Read more
Low-risk play may lead to winnings being confiscated
T&C copied from the casino's website (in English):
T&C copied from the casino's website (in English):
Why we find the bolded part of the rule unfair
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Read more
Detection of some betting techniques while wagering bonuses may result in confiscated winnings
T&C copied from the casino's website (in English):
Read less
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Other factors

Low win limit: €250,000 / spin or game round

Complaints about Mad Rush Casino and related casinos

(73)

73All1Opened7Unresolved22Resolved43Rejected

Complaints directly about Mad Rush Casino

Our verdict Case closed

Player’s winnings haven’t been received yet.

The player from Sweden had been waiting for a withdrawal for less than two weeks. Unfortunately, their payout had not been received yet. After communication with the Complaints Team, the issue was marked as resolved, indicating that the player had received their winnings. The player confirmed the resolution, allowing the complaint to be closed in the system.

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Resolved Submitted: 08 Aug 2025

Disputed amount: €91

Our verdict Other

Player has issue with betting limits.

The player from Sweden, who admitted to having a gambling addiction, had lost 10,000 EUR in a short time on Madrush Casino. Previously, he had been banned from Winsly Casino, a sister company of Madrush. Despite his requests for account deactivation and chat logs, the casino had not responded. The player had intended to report the casinos for their practices. However, we had informed the player that we could not assist with GDPR related issues and recommended contacting the appropriate authorities. The complaint was subsequently rejected due to these reasons.

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Closed Submitted: 17 Apr 2024

Disputed amount: €10,000

Our verdict Player stopped responding

Player's withdrawal has been delayed.

The player from Sweden had experienced issues with his withdrawal request of 1,027 euros from an online casino. Despite the casino's claims of waiting for their bank, the player's own bank had reported no deposit attempts. The player had confirmed that the casino returned his withdrawal to his player's account, and he had requested a new withdrawal. However, the player had reported that the casino returned the funds to his gaming account again. Despite our efforts to mediate, the player had requested to close the case before confirming whether the issue was resolved. As a result, we had rejected the complaint due to a lack of further responses from the player.

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Closed Submitted: 15 Apr 2024

Disputed amount: €1,027

Our verdict Player stopped responding

Player reports incorrect balance.

The player from Sweden who had won 40.76 Euros, claimed that his balance had incorrectly dropped to 8.65 Euros after playing three rounds. Despite his efforts to contact the casino through email and chat, he had received no answer. The player provided us with the communication between her and the casino but failed to reply to further inquiries. As a result, the complaint was rejected.

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Closed Submitted: 25 Mar 2024

Disputed amount: 430 kr

Our verdict Player stopped responding

Player's bonuses have disappeared.

The player from Sweden had lost his bonus in Gonzo Quest and Jungle Spirit NETENT, and had not received any responses from the casino's customer service through chat or email. We had attempted to reach out to the player for further information and had extended the response time by 7 days. However, the player did not respond to our inquiries. As a result, we could not proceed with the investigation and had to reject the complaint.

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Closed Submitted: 08 Mar 2024

Disputed amount: 10,000 kr

Our verdict No reaction policy

Player's approved withdrawal not received.

The player from Sweden had successfully received one withdrawal from the casino, but the second withdrawal, though reportedly approved, had not been received. Despite having provided bank statements and having had conversations with the bank, the player was still unable to access these funds. The Complaints Team had attempted to mediate the situation, reaching out to the casino multiple times. However, due to a lack of response from the casino, we were unable to resolve the issue and had to close the complaint as 'unresolved'. This had negatively impacted the casino's rating.

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Unresolved Submitted: 01 Mar 2024

Disputed amount: €1,300

Our verdict Case closed

Player's withdrawal of 300 euros is locked and delayed.

The player from Sweden had had an issue with a delayed withdrawal of 300 euros from Mad Rush Casino. Despite having had her documents verified and the withdrawal approved, the process had taken longer than expected, leading to frustration. The casino had initially cancelled the withdrawal without explanation, after which the player had had to reinitiate the process. After intervention from the Complaints Team and communication with the casino, the issue had been resolved and the player had confirmed receipt of her funds.

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Resolved Submitted: 03 Feb 2024

Disputed amount: €300

Our verdict Player stopped responding

Player's withdrawal is delayed due to technical issues at the casino.

The player from Sweden experienced delays in the withdrawal process due to technical issues at the casino. The player's account verification was still pending as the casino had requested additional documents. Despite the Complaints Team's advice to provide the necessary documents for verification, the player failed to respond within the given timeframe. As a result, we could not proceed with the investigation and had to reject the complaint.

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Closed Submitted: 19 Jan 2024

Disputed amount: 56,000 kr

Our verdict Player stopped responding

Player claims that payment has been delayed.

The player from Sweden had requested a withdrawal less than two weeks prior to submitting the complaint. The payment hadn't been processed yet. We had advised the player to wait at least 14 days after requesting their withdrawal before filing a complaint, as delays could have been due to unfinished KYC verification or a high volume of withdrawal requests. We extended the timer for the player's response by 7 days, but the player did not respond to our messages. As a result, we were unable to investigate further and had to reject the complaint.

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Closed Submitted: 16 Jan 2024

Disputed amount: 450 kr

Our verdict No reaction policy

Player's withdrawal has been delayed.

The player from Sweden had made a withdrawal request of 3000€. Five days later, the casino had requested the player use a different payment method for withdrawal. The player had confirmed receiving the initial 3000€ but reported another pending withdrawal of 4400€. We had invited the casino to clarify the reason for the delayed payment. However, despite multiple attempts to contact the casino, we had received no response. We had marked the complaint as 'unresolved' due to lack of cooperation from the casino. We had advised the player to contact the Estonian Tax & Customs Board and the European Online Dispute Resolution entity for further assistance.

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Unresolved Submitted: 05 Jan 2024

Disputed amount: €3,000

Show more complaints (+10)