Dear XxX1234,

We apologize for the negative experience you had with our casino. We understand your frustration with the first deposit bonus and the game performance issues.

We take such matters seriously, and we are actively investigating the concerns you raised. We do not intend to mislead or disappoint our players, and we regret that you had this experience.

Our support team should have provided you with a more satisfactory response, and we apologize for any miscommunication or misunderstanding.

Regarding the game performance issues, we are working with our game providers to resolve any technical glitches promptly.

We assure you that we are committed to providing a fair and enjoyable gaming experience for all our players. Your feedback is valuable to us and will help us improve our services and avoid similar issues in the future.

If there's anything else you'd like to discuss or specific unresolved issues, please don't hesitate to contact our customer support team again. We are here to assist you and address any concerns you may have.

Once again, we apologize for any inconvenience caused and appreciate your understanding.

Sincerely,
Lalabet Casino

Dear XxX1234

Thank you for taking the time to provide your feedback about our online casino. We understand that our players have high expectations, and we are committed to providing a fair and enjoyable gaming experience.

We would like to assure you that our parent company, Rabidi NV, is a reputable and well-established company in the online gaming industry. Rabidi NV owns and operates several successful casino and sports online brands, and we are proud to be a part of this network.

Regarding the issue you mentioned about low RTP, we assure you that all our games are tested and certified for fairness and randomness by independent third-party auditors. RTP, or return to player, is an industry-standard measure of the expected payout for a particular game over time. While it is true that the outcome of individual sessions can vary due to the random nature of the games, over a long period of time, the RTP should be close to the published rate.

We take all player feedback seriously, and we encourage you to contact our customer support team at support@sgcasino.com to discuss any specific concerns you may have. We are committed to providing the highest level of service to our players, and we hope that you will give us another chance to show you the quality of our games and services.

Thank you again for your feedback, and we look forward to the opportunity to serve you better in the future.

Best regards,
The SG Casino Support Team

Hey!

Thank you for your review.

Sorry to hear about this negative experience with our casino.
You can send us a letter to contact@pinocasino.com with the subject "casinoguru". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.

Best regards,
PinoCasino Team.

Good afternoon,dear!

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us .We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Best regards,
BrunoCasino Team.