HomeOnline CasinosSultanbet Casino Review
Sultanbet Casino Review
Doesn't accept players from Ohio
No Deposit Bonus:
Not available
Deposit Bonus:
Not available
Find on Google
Payment methods
Show all (23)
  • Skrill
  • Neteller
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • PayPal
  • Bitcoin (BTC)
  • AstroPay
Withdrawal limits
 per month
$20,000
 per week
$5,000
 per day
$1,000
Continental Solutions Ltd B.V.
2016
> $1,000,000
OverviewBonusesUser reviews5Safety Index explainedDiscussion11Payment methods23
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Sultanbet Casino Review

Our expert casino review team has carefully analysed Sultanbet Casino in this review and evaluated its positives and negatives using our casino review process. They considered the fairness of the casino's Terms and Conditions, licenses, complaints from existing players, customer support, limits, and other important factors to figure out whether this casino is safe and legit, an outright scam, or somewhere in between.

Based on these markers, we have calculated the Safety Index, a score that summarizes our analysis of the safety and fairness of online casinos. The greater the Safety Index, the higher the likelihood of playing and receiving your winnings smoothly. Sultanbet Casino has an Above average Safety Index of 7.4, which makes it an acceptable option for some players, but there are many casinos that rank even higher in terms of fairness and safety. Carry on reading our Sultanbet Casino review to make an informed decision whether or not this casino is the right fit for you.

Safety Index of Sultanbet Casino – Is it fair and safe?

In working out a casino's Safety Index, we utilize a complex formula that acknowledges the collected data that we have addressed in our review. This generally means the casino's T&Cs, complaints from players, estimated revenues, blacklists, and such.

We have carefully examined and analyzed the Sultanbet Casino Terms and Conditions as part of our review of Sultanbet Casino. We uncovered some rules or clauses we did not like, but we consider the T&Cs to be mostly fair overall. An unfair or predatory rule could be exploited in order to avoid paying out the players' winnings to them, but we have only noticed minor issues with this casino.

Based upon our estimates and collected information, we consider Sultanbet Casino a medium-sized online casino. This casino has an average value of denied payouts in player complaints with respect to its size. Since bigger casinos will often receive more complaints because of the larger number of players, we take into account both the casino's size and player feedback.

We did not find Sultanbet Casino on any relevant casino blacklists. If a casino has landed itself a spot on a blacklist such as our Casino Guru blacklist, this could mean that the casino has mistreated its customers. When seeking out an online casino to play at, we consider it crucial for player to not take this fact lightly.

All of that, together with other factors considered in our review, has resulted in Sultanbet Casino having a Safety Index of 7.4, which is an Above average value. While this may suit the requirements of some players, those who prioritize fairness in their online gambling experience may find other more suitable choices.

Note: To the best of our knowledge, Sultanbet Casino is associated with 4 other online casinos. Since we are aware of the connection between these casinos, we have considered the attributes of the linked casinos when calculating the Safety Index of Sultanbet Casino. They had a negative effect.

Sultanbet Casino T&Cs

We go through the Terms and Conditions of each casino we review in great detail and examine their fairness level. In the Terms and Conditions of numerous casinos, we find rules that we regard as unfair or openly exploitative, since these rules are oftentimes the reasons casinos use in order to avoid paying out player winnings.

We found some questionable rules or clauses during our review, however, we consider the Terms and Conditions of Sultanbet Casino to be mostly fair.

Note: For further detail on our findings regarding the T&Cs review click here.

Player complaints related to Sultanbet Casino

In our casino review methodology, we pay extra attention to player complaints, as they give us an important insight into issues faced by players and the casinos' approach in resolving them. When calculating each casino's Safety Index, we consider all complaints submitted through our Complaint Resolution Center, as well as ones we collect from other sources.

We currently have 0 complaints directly about this casino in our database, as well as 4 complaints about other casinos related to it. Because of these complaints, we've given this casino 1,263 black points in total, out of which 1,263 come from related casinos. You can find more information about all of the complaints and black points in the 'Safety Index explained' part of this review.

User feedback and assessment of Sultanbet Casino

Casino Guru provides users with a platform to rate and review online casinos, and to share their feedback or experience. Based on these, we calculate an overall user feedback score, which can range from Terrible to Excellent.

However, the User satisfaction score is only calculated once a casino has 15 or more reviews. Since we have only collected reviews from 5 players, Sultanbet Casino does not have a User satisfaction score yet. The reviews have been made available in the User reviews section of this page.

Note: Keep in mind that user reviews may not be the most accurate reflection of the casino's quality. Some reviews may be fake, having been written solely to improve the casino's overall user feedback score. Other reviews may come from dissatisfied players who write numerous negative reviews to worsen the casino's score. While we make every effort to filter out such reviews and determine an unbiased user feedback score, we refrain from incorporating user feedback into our Safety Index calculation due to these factors.

Sultanbet Casino company information and licenses

Sultanbet Casino belongs to Continental Solutions Ltd B.V. and has estimated yearly revenues over $1,000,000. Based on the categorization we use, this makes it a small to medium-sized online casino.

Sultanbet Casino has a gambling license in Curaçao. Their license was granted by Curaçao Gaming Control Board.

About payment methods and win and withdrawal limits

Sultanbet Casino accepts 23 payment options. This includes: Skrill, Neteller, Payz (ecoPayz) , VISA, Mastercard, PayPal, Bitcoin (BTC), AstroPay, Bank transfer, Skrill 1-Tap, Instant Bank Transfer, Piastrix, MuchBetter, MiFinity, blik, Jeton Cash, ApplePay, Litecoin (LTC), Bitcoin Cash (BCH), Jeton, CashtoCode, Rapid Transfer, Ethereum (ETH).

Online casinos frequently impose limitations on the amounts players can win or withdraw. While these are generally high enough not to impact the majority of players, several casinos do impose quite restrictive win or withdrawal limits. That is why we always check these when reviewing casinos. The table below shows the casino's win and withdrawal limitations.

Withdrawal limits Win limits
EUR 1,000 per day No win limit
EUR 5,000 per week
EUR 20,000 per month
USD 1,000 per day
USD 5,000 per week
USD 20,000 per month
CAD 2,500 per day
CHF 5,000 per week
CHF 20,000 per month
Note: Certain payment methods available to players may not be available for making both deposits and withdrawals. Also, some methods may only be available in selected countries.

Available language options and customer support

When reviewing online casinos, we collect information about their customer support and language options. The table below contains information about the languages at Sultanbet Casino.

Language Website Customer support Live chat
English Yes Yes Yes24/7
German Yes No No
French Yes No No
Turkish Yes No No
Arabic Yes No No

Our team contacted the customer support during the review process to gain an accurate picture of the quality of the service. Since customer support can assist you with problems related to registration process at Sultanbet Casino, account problems, withdrawals, or other issues, it holds significant value for us. We would say Sultanbet Casino has a good customer support based on the responses we have received during our testing.

Slots and casino games at Sultanbet Casino

You can play these types of games at Sultanbet Casino: Slots, Roulette, Blackjack, Betting, Video poker, Bingo, Baccarat, Jackpot games, Live games, Craps and dice, Keno, Scratch cards, Other card games, eSports betting, Other games, Crash games, Live shows, Table games, Live baccarat, Live blackjack, Live dice games, Other live games, Live poker, Live roulette.

Titles supplied by 61 casino game providers are available. This includes NetEnt, Novomatic, Nolimit City, Playtech, Play'n GO, Blueprint Gaming, Evolution Gaming, Pragmatic Play, Yggdrasil Gaming, Red Tiger Gaming, Thunderkick, Betsoft Gaming, Big Time Gaming, Playson, Amatic, ELK Studios, Evoplay, Ezugi, Push Gaming, BGaming, GameArt, Endorphina, Wazdan, Habanero, Spinomenal, Booming Games, Tom Horn, Relax Gaming, Betgames, Smartsoft Gaming, Fantasma Games, We Are Casino, Win Fast, Authentic Gaming, Lucky Streak, Spribe, Gamomat, OneTouch, TrueLab Games, SlotMill, Onlyplay, OneXtwo Gaming, Amusnet (EGT), PGsoft (Pocket Games Soft), Salsa Technology, TVBet, Yolted, Fugaso, Stakelogic, Caleta Gaming, 3 Oaks Gaming, Gamzix, Kalamba Games, Apparat Gaming, Games Global, EGT Digital, Barbara Bang, TopSpin Games, Rogue Gaming, 7Mojos, Hacksaw Gaming.

Bonuses and codes offered by Sultanbet Casino

Online casinos offer bonuses to new or existing players to give them an incentive to create an account and start playing. In 'Bonuses' section of this review, you'll currently find 3 bonuses from Sultanbet Casino based on the data from our database.

Note: Visit our separate page on Sultanbet Casino bonuses to learn more about this casino's offers.

Bonuses

No Deposit Bonus:
Not available
Deposit Bonus:
Not available

Payment methods

Payment methods
Show all (23)
  • Skrill
  • Neteller
  • Payz (ecoPayz)
  • VISA
  • Mastercard
  • PayPal
  • Bitcoin (BTC)
  • AstroPay
Withdrawal limits
 per month
$20,000
 per week
$5,000
 per day
$1,000

Games
Show all

Slots
Roulette
Blackjack
Betting
Video poker
Bingo
Baccarat
Jackpot games
Live games
No poker
Craps and dice
Keno
Scratch cards
eSports betting
Crash games

Language options

English website
All languages (5)
English customer support
English live chat

Game providers
Show all (61)

  • NetEnt
  • Nolimit City
  • Betsoft Gaming
  • Pragmatic Play
  • Novomatic
  • Playtech
  • Big Time Gaming
  • ELK Studios
CASINO SCREENSHOTS
sultanbet_casino_homepage_desktop
sultanbet_casino_homepage_mobile

Positives

  • Very friendly support
  • Deposits and withdrawals in cryptocurrencies are available
  • Above average withdrawal limit
  • Massive selection of games including wide variety of live dealer games

Negatives

  • Welcome bonuses available just for few countries

Interesting facts

  • International casino
  • The company focuses on both casino and sports betting
Author & Guarantor: Jana Kopecká Last updated: 04 Oct 2024 Anything incorrect or missing? Let me know
Casino Bonuses

Sultanbet Casino bonuses

Browse all bonuses offered by Sultanbet Casino, including their no deposit bonus offers and first deposit welcome bonuses.

Casino Guru

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User reviews (5)

User reviews of Sultanbet Casino

This is a place to share experience with Sultanbet Casino. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience.

User feedback:
Not enough reviews

Rated by 5 users

Very positivePositiveNeutralNegativeVery negative

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• 1 year ago
the casino is cheating customers in a terrible way, I mean a non-sticky bonus, please note that it is not a non-sticky bonus at all. when you want to withdraw your winnings without touching the bonus money, it turns out that you can only withdraw 2x deposit and the bonus turnover is still at 0%
Sultanbet Casino
Dear wins777

We are sorry to hear that you’ve had an unpleasant experience on our website.

Regarding our welcome casino bonus, we would like to refer you to the following sections of our bonus Terms and Conditions, which are readily available for all users on the website, regarding how the bonus works and maximum withdrawable amount from it upon cancellation:

5. The Non-Sticky Casino Welcome Bonus separates your deposit from the bonus money. The bonus money only activates when you spend all your deposit money. This bonus can be cancelled at any time unless you have started using your initial deposit.

10. Any winnings made prior to the bonus expiring can be withdrawn by cancelling the bonus but the maximum winnings that can be withdrawn will be 2x the initial deposit amount. If the winnings are made from the initial deposit, the maximum withdrawal amount will be two (2x) times the initial deposit.

If you have any questions or doubts, please feel free to contact us via live chat or email to support@sultanbet.com so that we may investigate the matter further and assist you.

We hope this brings clarity to the situation.

Sultanbet Team
• 2 years ago
Largest garbage casino adhere to no responsible gaming Account will not be closed despite repeated chatting with gambling addiction
  • cheat before the lord
  • Liar and no decency
  • scammers and criminals
• 2 years ago
HANDS OFF...The casino keeps letting gambling addicts deposit and doesn't care. Instead of confirming the account closure, the casino offers cashback. For 5 weeks my case has been with management for requesting a refund. To date no answer. Really MISS that behavior. This casino puts gaming protection big on their website. The implementation doesn't work and I don't think even this should work.
  • Modern appearance
  • Write player protection on it, but it's not in it
  • Popular Games
  • No game protection
  • Don't know what gambling addiction is
  • Very bad behavior - instead of closing the account there are bonus offers
  • No response from support
• 2 years ago
A good casino in and of itself, but unfortunately it doesn't think much of player protection. I wanted to be blocked by email, but no one even answered. In the chat I am told it is only possible via email. My first attempt was on June 19th, the last attempt was on July 1st. No ban, no answer, anyone who struggles with gambling addiction like me will be completely exempt here with a bit of bad luck. Very bad behavior which should not be supported!
  • Easy deposit
  • Player protection not available
  • Customer service not available
  • Ridiculously small limits for sports betting
Safety Index explained

Safety Index of Sultanbet Casino explained

Take a look at the explanation of factors that we consider when calculating the Safety Index rating of Sultanbet Casino. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database.

Safety Index:Above average7.4/10
Medium-sized casino, based on our research and estimates
We consider the casino's T&Cs to be mostly fair
Not found on any relevant casino blacklist
Average value of withheld winnings in player complaints in relation to the casino's size
We also considered other factors, which had a neutral impact on the casino's Safety Index
The Safety Index of this casino was calculated based on our research and data collected by our casino review team. Learn more about casino review methodology

Has this casino done something unfair to you?

Submit a complaint

Complaints about Sultanbet Casino and related casinos (74)

74All1Opened6Not solved35Solved32Rejected

Complaints directly about Sultanbet Casino

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Discussion

Sultanbet Casino Discussion

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Payment methods

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