pozndarya's reviews

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1 year ago
Hello.
I’ll say right away that I like the casino, they have excellent bonus offers and a good selection of games, in addition to this, a pleasant and convenient design.
But there is a huge minus that cancels out all the pluses.
And this is a withdrawal of funds. Their rules indicate that withdrawal of funds takes 3-4 business days (even withdrawal to cryptocurrency takes the same). But in fact, withdrawal of funds takes much longer and this is sad.
I've been waiting for the withdrawal for 7 days now, we'll see how long it takes in the end and I'll keep you all updated. I give this rating because delaying the withdrawal of funds is very bad and this approach makes any player nervous.
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1 year agoOriginalTranslation
upd: Before making a deposit, I asked in the chat whether players from Belarus were allowed to play at casinerx casino and they told me that it was allowed. All communications with casinerx support have been saved. So the representative's response to my review is a lie. On top of all this: now my messages are ignored in live chat. And they never responded to my email messages.
You may note that positive reviews are given by one-day accounts, with only one review for this casino. I find this quite suspicious.
Because the casino is terrible. I won $400, in the chat they told me to send documents for verification, which I did. The next day I checked with the casino to see if they had received my documents and how long the verification process would take. They answered me: yes, we received it, the process will take up to 48 hours. This was the last message from them. There is no talk of any withdrawal of funds, because they didn’t even check the documents and simply ignore my messages (by email, in live chat - complete ignore). Since August 2, this casino has completely ignored me. These are casino scammers who only collect money. It's almost impossible to get out of here.
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  • Scammers
  • They don't withdraw money
  • Ignore email messages
  • Ignores in live chat
Automatic translation:
CasinerX Casino
1 year ago
Hello Pozndarya,

I am sorry you had such an experience on CasinerX, But The thing is Belarus is in among Restricted Countries, I am not sure How you managed to make a deposit on CasinerX but WE will look into it and see what can be done.

Please Contact us Using email.
1 year agoOriginalTranslation
Nice design, great selection of games
Support is extremely professional and friendly at the same time.
They helped quickly via discord, and emails are also quickly answered
Automatic translation:
1 year agoOriginalTranslation
Great bonuses, great support, fairly fast withdrawals
Automatic translation:
2 years agoOriginalTranslation
Update: at first there were problems with the deposit. but these problems were resolved quickly thanks to the support from live chat.
to be honest, I was very upset by the situation that happened and therefore I was not very friendly with support, but they calmly listened to me and resolved everything as soon as possible.
The verification took just a few minutes, the withdrawal of funds was received on the same day.
In general, I was initially skeptical about this casino, but now I can even recommend it to others.
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  • variety of games
  • adequate support
  • quick withdrawal of funds
  • not found
Automatic translation:
2 years agoOriginalTranslation
This time, as in the first, the withdrawal of funds went quickly, so I see no more reasons for dissatisfaction. Good casino.
  • nice design
  • quick verification (but there is a possibility that I was just lucky)
  • variety of games
Automatic translation:
TwiceDice Casino
2 years ago
Hi pozndarya,

Thank you for the review.
Withdrawals processing can take up to 14 working days in extreme cases only: it can happen due to risk&fraud profile or due to specific country requirements. In most cases our withdrawals are processed in 1-2 days.

Good luck with your future bets!

TwiceDice team
2 years agoOriginalTranslation
Disgusting casino.
Initially, I thought that since the casino is from Dama, then these are both quick withdrawals and trouble-free verification.
I played in this casino, passed verification, made deposits and withdrawals, and everything seemed to be fine, but there were problems with the last withdrawal.
Firstly, letters from them do not come and therefore I did not see that my withdrawal of funds was canceled and, moreover, I did not know for what reason.
In the chat, they said that they should send a photo, a selfie with a passport and a piece of paper with a mocking inscription "hello, casino_name, date." And this is with a successfully verified account, from which there have already been deposits and withdrawals. I sent it, of course, we'll see how long it takes to check and withdraw, but in the end they only achieved that I would never play in their casino again, and I would dissuade other players.
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  • additional humiliating verifications with an already verified account
  • emails are not coming from the casino
  • don't rush to solve problems
Automatic translation:
2 years agoOriginalTranslation
Great casino. There are many ways to deposit and withdraw. Instant conclusions without verification.
  • Many providers and games
  • Sports betting
  • Many ways to deposit and withdraw funds
  • Very fast payments within ~ 10 minutes
  • Didn't ask for verification
  • Nice design
  • Live chat, where they help very quickly and well
  • not noticed
Automatic translation:
Trustpilot_flash_alt
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