markalc's reviews

Casino Guru

We want players to understand gambling.

11 months agoOriginalTranslation
I can't say anything negative so far, on the contrary I'm very satisfied.
Game selection is good, bonuses are okay, live chat is friendly and helpful, and the top-up of my account was quick with no issues.
In my opinion, the one and payout options are also good, there should be something for everyone, and the amount from which you can pay out is great. You can withdraw from €20.
The payment is very fast was surprised how fast.
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  • Game selection, deposit and withdrawal options. Payout duration live chat (support) friendly and helpful
  • As mentioned above, I can only say positive things so far
  • Actually nothing until now.
  • Okay, the tax per spin comes from Germany. But that's not because of the casino
Automatic translation:
Octocasino
11 months ago
Good day!

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us .We count ourselves lucky for customers like you. We look forward to working with you again in the future!

Best regards,
OctoCasino Team.
1 year agoOriginalTranslation
The Ninecasino used to be a very good and reputable casino, unfortunately that was a thing of the past. Lately I've had a lot of problems personally, the games don't run smoothly anymore, jerk or jump. The gameplay repeats itself over and over again. Winnings in very low games almost always become lower as the stakes. Hardly any free spins, bonus spins in the games. Wen but very small profit.
If that wasn't enough, there have also been problems with depositing for a short time. Although the deposit page says processing is instant, it takes several hours. First it says on the page after the deposit can take up to 7 min. I contacted support after 7 minutes and suddenly it said up to 1 hour. After more than an hour, it was suddenly said that I should please upload screenshots of the payment transactions in the chat, after uploading it said I have to be patient, the responsible department was forwarded to them and they got in touch. Ridiculously dubious.
The promos have gotten really bad. All of a sudden, without mentioning it anywhere on the site, let alone on the promo page, deposit page, deposit bonuses were reduced by 90%. In the past, you were allowed to spin the bonus wheel once a day for 7 days when you made a deposit, but today you can only spin it once per deposit. When asked, it was only said that you can ask about news at any time in the chat. Just dubious
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  • game selection
  • Everything from deposit to chat to promos
  • Duration of deposit, support unfriendly with specific questions you will be thrown out of the chat
  • Games don't run correctly
  • Everything just went bad
Automatic translation:
NineCasino
1 year ago
Hey!

Thank you for your review.Sorry to hear about this negative experience with our casino.You can send us a letter to contact@ninecasino.com with the subject "casinoguru". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.

Best regards,
NineCasino Team.
1 year agoOriginalTranslation
Unfortunately I have to give one star.
This casino is a disaster, every day I get at least 2 emails with promos that promise free spins or free money without deposit. So far no promocode has been accepted. Normally I wouldn't care, but I've asked for my account to be deleted several times and my data has never been answered. The emails unsubscribed from advertising will still continue. I receive advertisements and emails from partners of this casino which my virus program warns about. I know very well that my data was passed on because I only sent this e-mail to this casino.
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  • The site might not be that bad
  • Nothing positive for me
  • Can send emails
  • Everything there is no space to describe everything
  • Please take care
  • There is no live support
Automatic translation:
1 year agoOriginalTranslation
If you could, I would give -1.
Should have listened to the people here who have reported their experiences. First of all, don't give this bad rating because I lost, it's clear from the start that all luck is coincidence, etc. That's how it should be, but I have my doubts here
The course of the game always repeats itself, at first small profit to attract then the profits in the games become smaller and smaller until after a short time the profits are always lower than the stake. If you get bonus spins in the game, which happens extremely rarely, the win is ridiculous, don't know how it can even come about. For example, the bet is either 0.20 cents or 0.4 cents. 12 freespins the × multiplier increases it per win in the game (megaway) in the end × 8 to × 12 but the win in the freespins never exceeds €1.20 how does that work? the reels start to jump so the game starts to run badly so you don't get a win. Whatever happened suddenly shortly before high profit connection error you are thrown out of the game no profit and money away more and more like the bet. I was promised that after the next deposit I would get 50 free spins, I should report back. Deposit reported only customer advisor who can allegedly not see the previous chat history. And of course no free spins. Had a new credit card only used here 1 time. 1 day later they wanted to do the data fraud with this card. If my bank had not responded, I would have lost money. If someone doesn't believe me, you can write to me and prove everything.
I will never pay in there again.
Oh, so forgot If you should win, at the beginning the duration of the payout is forever, so until you don't feel like waiting anymore and it's gambled again, it was okay, it was my fault, but after 9 days I don't feel like waiting anymore
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  • Game Selection Deposit Options
  • Everything except the above
Automatic translation:
1 year agoOriginalTranslation
I haven't had a good feeling about this casino for a long time. You can't win anymore.
I'm aware that it's all coincidence, luck, etc. who wins and who doesn't, it should definitely be.
Unfortunately, I no longer believe that in this casino. Game processes are almost always the same. Slots (games) start to jerk at a certain point in time, run jerkily or even jump further when you could win, so that no longer wins. And before these problems occur (in every game and provider) there are connection errors in the game and the game loads for a long time and then no more winnings. And this process always happens 100%. Everyone should decide for themselves whether they play there or not, I would not recommend playing there.
PS What I've described is just my experience, I don't know if this happens to others too.
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  • Game Selection , Deposit Options
  • All There is not enough space to list everything
Automatic translation:
Maneki Casino
1 year ago
Hello, Markalc

Thank you for putting this together. We highly appreciate your feedback!
We apologize for answering in English.
We are sorry to hear that you have had not the best experience that we tried to provide you.

In answering your concern, we can only agree that gambling is about luck and fun and there are no guarantees. Yes, the more you play, the more opportunities you have at getting to the big win. However, it is still not guaranteed.
Because the games need a lot of bandwidth and an up-to-date device, making sure you have a good internet connection and the latest software will help you have a better gaming experience.
You can also try the following basic troubleshooting steps:
Clear your browser history, cache, and cookies
Close your browser and start a new browser session
Alternatively, you can try using a different device
Restart your wifi connection or switch to a different wifi connection
Also, we would like to advise you to change your game strategy by trying different types of slots as well as with other providers.
Additionally, would you be so kind to provide us with your email address and full name? We wish to know those games that weren't working for you and make a detailed review of the situation that occurred.
Please, send it to contact@maneki.com or through our live chat support. We are available 24/7.

Sincerely, Maneki Casino
1 year agoOriginalTranslation
Personally, I can only advise against this casino.
25 times deposited no profit.
The winnings in the games are very low, mostly so low that they are lower than the stake.
Free spins in the games very rare.
If you could ever win, the reels jump further so that you don't win.
The gameplay is always the same 80% of the time. First a win then win rare and low all at once the game reloads then just nothing. The only time you get big wins is when you get free spins from casinos through deposit bonuses etc. The profits are then so high that the wagering requirements cannot be met. And if need be, you get such a high profit with free spins in the last spin that the turnover conditions cannot be met
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  • Selection of games
  • Deposit possible
  • Everyting everything
Automatic translation:
1 year agoOriginalTranslation
Unfortunately you have to give at least 1 star.
False promises are made so that you pay in. Winning so that there is a payout is 0% for me with more than 20 deposits. But the worst and dubious thing is that it's always the same gameplay. At first you win only a loss after a few minutes. If you could ever win, the game jumps or you are thrown out of the game because of a connection error.
  • Possibly game selection
  • Wouldn't deposit.
  • I don't have that much space here.
  • Just everything from false promises you make a deposit you get a promo mail and it was also advertised on the main page but you don't get free spins because the promo is suddenly not offered at the moment
  • Can only advise
Automatic translation:
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