The player from Germany has been accused of depositing funds into his account using the 3rd party credit card. We rejected the complaint because the player didn't respond to our messages and questions.
National Casino - Player’s winnings have been confiscated due to deposit sent from 3rd party payment method.
Amount: €100
National Casino
Safety Index:Above averageSafety Index
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7.8
National Casino has a Safety Index of 7.8, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Case closed
Our verdict
Player stopped responding
REJECTED
Case summary
3 years ago
Public
Public
3 years ago
Translation
Hello,
We played for hours yesterday and went from 20 EUR to 100 EUR. I then tried to pay out and then I had to verify myself first. I have made. The next day I was verified and tried to withdraw again. It didn't work either. After hours of writing with the support, they said they would transfer it to me as an exception. The next day and my account was suddenly blocked and this email came. :
Very dubious, I hope you can get my money back.
Thank you.
Automatic translation:
Public
Public
3 years ago
Dear Bogdan,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem, but please understand that most casinos don’t accept deposits from 3rd parties. Could you please clarify whether you used a payment method issued in your name or not?
Thank you in advance for your reply.
Best regards,
Kristina
